We want to make your payment options simple. We proudly offer PayPal as well as all major credit cards including Visa, MasterCard, American Express and Discover
Another option with PayPal is to use an e-check which is the electronic equivalent of a personal check. If your order is paid for with a PayPal e-check, it will be held until we are notified by PayPal that your funds have cleared. Please note that this typically takes 3-4 business days from the date your e-check is initiated.
If you have any questions regarding payment, please contact our Customer Service Department at 1-800-986-5352.
Shipping Details
We will only ship orders in the contiguous 48 United States and we cannot ship to PO Boxes so please be sure to provide us with a physical shipping address. Please not if your eBay and PayPal addresses are different, we will attempt to contact you. If we do not hear from you in 7 days, we will cancel the order and refund your payment in full.
- Some shipments cannot be left at your door without your signature. We cannot be held liable for the freight costs incurred by returned shipments for this reason.
- We reserve the right to bill you shipping costs incurred after item has shipped:
ü Refused shipment
ü Incorrect delivery addresses
ü Typos caused by you when your order was placed
ü Requests to forward shipments to another address
- Shipping charges are non-refundable.
- The buyer will be responsible for all shipping charges and insurance when returning items.
Delivery Time
See individual item for availability. In addition to the 'Availability' stated on each item, the process and shipping transit time depends on where you live. Transit time generally takes 7-14 business days after processed payment. Please call to check availability before placing an order contact us at customercare@tableschairsbarstools.com or call our Customer Service at 1-800-986-5352.
Shipping Damage
Call us at customer service at 1-800-986-5352 if you receive damaged merchandise via FedEx/UPS and we will send out replacement parts. If UPS/FedEx leaves the merchandise at the door and you are not available to inspect it for freight damage, it is your responsibility to call your FedEx/UPS office within 24 hours of delivery and file an immediate freight claim to report damage in addition to calling us for replacement parts.
Missing Item from Shipment/Wrong Product Received
In the event you are missing an item from your shipment or received the wrong product, please contact us at customercare@tableschairsbarstools.com or call our Customer Service at 1-800-986-5352.
Pricing/Product Disclaimer
Prices and availability are subject to change without notice. We are not responsible for any typographical errors and will notify buyer immediately upon finding.
Warranty
Warranty may vary depending on manufacturer and/or type of item. For further information, contact us at customercare@tableschairsbarstools.com or call our Customer Service at 1-800-986-5352.
Color/Texture Disclaimer
The actual colors/textures may vary slightly on certain browsers due to monitor settings. We try to ensure the colors match actual professionally taken pictures tough we cannot guarantee that product colors/textures displayed on this site are completely accurate. To request wood, fabric or metal samples, please email us at customercare@tableschairsbarstools.com or call our Customer Service at 1-800-986-5352. If you do not obtain samples, your order constitutes your waver of any claim you may have due to dissatisfaction with the product color/texture.
Return and Cancellation Policies
In the unlikely event that you are not satisfied with the products you purchased from us, you can return the item(s) within 7 days from time of delivery for a full refund less shipping charges and a 35% restock fee. Please not that some of our products are offered with free shipping. If you return one of these products our actual outbound shipping costs will be deducted from your return refund. You will also be responsible for shipping the merchandise back to us.).
All returned items must be in new, unused condition and packaged in the original manufacturer's box and packaging. All of the products, parts, accessories, etc. must be enclosed. We will process your refund once we are notified by the factory that the items have been received and are in new condition.
Damaged Item
If we made an error, or a product arrives damaged, and it cannot be corrected with replacement parts, we will pay to return the item and send a replacement. If you decide you do not want parts or a replacement, the item can be returned under our return policy.
Please note all custom made products (using fabric, vinyl, stains or finishes) can not be returned since they were manufactured based on your specifications.
Please call or email us to cancel an order. All cancellations of orders must be made in writing.
Returning a Product
In the unlikely event you return an item to East Coast Chair & Bar Stool, please follow these instructions:
- Contact us to receive a RMA (Return Merchandise Authorization) number. A return shipping address will be given to you at this time. An RMA is required to process a return. Returns without authorization are subject to refusal.
- Carefully repackage the product in the manufacturer?s original packaging, making sure to include all parts and paperwork.
- Return the product via UPS or other insured shipping provider. It is recommended that you insure the package as we are not responsible for loss or damage to merchandise that is being returned. Please insure the package for the purchase price.
- Place a shipping label on the box and return the product to the address given to you when you received your RMA number. Please remember to include your RMA number on the shipping label.
If you have any questions about returning a product, please contact us. For information on returning damaged items please refer to our section on Damaged Shipments.
Sales Tax
Pennsylvania State law requires that we charge 6% tax in the sate of Pennsylvania (except for Allegheny and Philadelphia Counties where 7% tax will be charged).
Payment Terms
Your order must be paid within 7 days of order. If you need more than 7 days, contact us at customercare@tableschairsbarstools.com or call our Customer Service at 1-800-986-5352. If after 14 days the order remains unpaid, it will be processed through the eBay's Unpaid Item Policy.
Welcome to East Coast Chair & Barstool!
We are committed to offering a wide array of NEW hospitality/office/home chairs, barstools, and tables at discounted prices. We work closely with our manufacturers to bring you a wide variety of choices and prices that fit every budget. If you are looking for high quality products, excellent prices and selections in a wide array of styles, sizes and colors then you have come to the right place!
East Coast Chair & Barstool is here to provide excellent customer service before, during and after your purchase. We can help you to find exactly what you are looking for so please feel free to contact us should you have any questions. We are an authorized dealer for all the items we sell and all our items are new and in original packaging with full manufacturer warranties.
We are based out of Grove City, Pennsylvania but our products ship from strategically placed warehouses all over the U.S. which results in reduced shipping costs for you!
We invite you to take a look around our site. We're confident you will find something for your restaurant, commercial event, office or home!
Toll Free: 1-800-986-5352
Fax: 1-724-421-8242
Office Hours: Mon-Fri 9 a.m. - 5 p.m. EST
Mailing Address:
East Coast Chair & Barstool
1085 Sandy Lake Road
Suite #3
Grove City, PA 16127
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