WE ACCEPT PAYPAL
We ship using the calculated shipping service. Shipping items to our customers takes anywhere from 1 to 3 business days. We will strive to ship out all items within a 24hr window upon receiving payment (M-F except holidays).
Shipping Costs are as indicated on each individual listing.
Please email us immediately after winning a auction or purchasing a product indicating your wish to combine shipping on items.
If the listing indicates free shipping within the United States, domestically, this will be the over ridding shipping terms per listing.
Email KIRAMCGOUGH@HOTMAIL.COM
We can only ship to confirmed PayPal address per PayPal instruction. If you have an issue with this you are going to need to contact us and make further arrangements. We cannot ship with third party tags. ie: your FedEx/UPS account. We can ship to APO/FPO address. Just email us upon winning item with proper address
Damage Shipped Goods
If an item is damaged in transit leave everything the exact way that it was when you received it from the shipping service and contact us immediately for further instructions.
Taxes and Custom Costs
There is no sales tax charge to customers at this time. But is an option that may have to be exercised if State Laws indicate such collection is needed. Any changes will be indicated on each individual listing. Any Customs charges incurred with the shipping of a product you purchase from us are the sole responsibility of the buyer.
Testing/ Returns
Our testing is done at this time my wife and I simultaneously. We are dedicated to making sure that the inspection evaluation is done right, however the items that are tested are tested for basic functionality only. We cannot test for every feature that some of the electronic items come with and state, in the listing, what was done and what we know
"I strive to describe my items thoroughly and accurately. If you have questions, please contact me before bidding."
"Returns accepted only if item is significantly not as described."
Again all sales are final unless the item is significantly not as described. So please take that into account when bidding we cannot accept any returns on items that we do not guarantee. We are sorry for any inconvenience this may cause.
Feedback/ Finalizing the Bid
All feedback will be given upon completion of the purchasing process. After our customer is happy we will post appropriate feedback. After 7 days we are forced to issue a non-paying bidder alert and let eBay know that the item was never paid for. This is done only in the effort to reclaim the fee that was taken.
We have no intention of leaving a negative feedback for anyone but if we receive no communication within this time frame we will proceed with this process.
Please do not bid on kirastouchs items unless you intend to follow through with the purchase.
Thank you for shopping at with us and we hope that we can help you again.
I really enjoy finding good deals and offering these at very reasonable prices to everyone. I do like to make handcrafted items and you will see occasionally those items for sale here and on kirastouch.etsy.com. Thank you for stopping by and hopefully you will visit us again soon.
If you have any questions prior to bidding or after purchasing our product please do not hesitate to contact us via email at kiramcgough@hotmail.com. We will attempt to answer all emails within 24 hours upon receiving, if it pertains to an active listing. Please include "Active Listing Request" in the subject line. All others will be reviewed and answered accordingly but as expedient as possible.