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(PLEASE READ DESCRIPTION BEFORE PURCHASING)
WE AIM TO PLEASE,
YOUR SATISFACTION GUARANTEED!
Some facts about MAD MONKEE MEDIA:
Item Condition: Any and all items not described as "brand new" are to be assumed as opened/used. These items are in Very Good to Like New condition, with very few surface scratches if any. Please understand that the condition refers to the readable side of the disc itself. There may be some case wear, stickers on the front of the DVD, or other similar issues. If a problem arises we will do our best to resolve the situation, giving you great service.
About our Inventory: Mad Monkee Media's inventory consists entirely of legitimate prints (i.e., no bootleg or burned DVDs) that have been purchased from mass distributors, retail store liquidations, rental companies, and private collections. All DVDs are Region 1 specific and come with case and original cover art. For many of our discs, we use a professional and safe resurfacing machine to eliminate scratches and restore playability to a perfect condition. Occasionally a "like new" movie will have a rental sticker on it, but the disc itself is in fact like new because of our professional restoration.
Shipping Rates & Policy: All items have a flat rate shipping cost of $2.99, and any additional item(s) added to an order will cost $1.49 each. We do not combine shipping on international purchases unless they are very large orders. Shipping is $4.99 for Canada and Mexico and $6.99 all other international shipments.
Return/Refund Policy: If items are to be returned, they must be returned within 14 days of purchase. Buyer will be refunded full item purchase price (minus shipping costs). Items that are listed as “Brand New” must be returned unopened. The shipping cost of any returned item is the Buyer's responsibility. Please note that any replacement or refund of an item will require the buyer shipping back the original item.
Important Feedback Information: We always leave positive feedback within two days of receiving payment and we appreciate it when buyers return the favor! So please do not forget to leave us feedback once you receive the item! Assuring the quality of our products and delivering satisfaction to our customers is our key goal. However, if there is anything wrong with your item, or if you did not receive it, please contact us before leaving negative feedback and give us the opportunity to correct the matter.
PLEASE NOTE: All California customers will be charged the appropriate sales tax of 9.75%
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Did You Know that if a seller receives more than a few Detailed Seller Ratings of less than 5 Stars
Then they will be significantly penalized
You may think that you are leaving a reasonable rating by giving a seller DSR's of 4 Stars, but eBay's feedback system treats anything less than a 5 Stars as sub-standard and penalizes sellers for DSR ratings that average under 4.60.
IN MOST SITUATIONS, PROBLEMS ARE ALWAYS SOLVED, BUT IF THE BUYER LEAVES A NEGATIVE WITHOUT CONTACTING/EMAILING THE SELLER-CIRCUMSTANCES WILL BE LOOKED UPON DIFFERENTLY. EVERY SITUATION IS DIFFERENT AND IS HANDLED DIFFERENTLY.
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