We only accept Paypal.
To receive your combined shipping discount, it is very important that you do not pay for each item individually. Instead, purchase each item that you would like from us AND WAIT FOR US TO READJUST YOUR INVOICE BEFORE PAYING.
INTERNATIONAL BIDDERS (INCLUDING CANADA)!!!
PAY SPECIAL ATTENTION TO THE FOLLOWING!!!
1. CONTACT US BEFORE BIDDING!!! The S&H rate & specials quoted here are for U.S. RESIDENTS ONLY! DUE TO THE HIGH COST of PROCESSING ORDERS OUT OF THE UNITED STATES, AND BECAUSE OF DIFFERENT LAWS PERTAINING TO DUTIES, CUSTOMS and TAXES,
A MINIMUM ORDER OF $500 U.S. DOLLARS IS REQUIRED FOR US TO SHIP OUT OF THE COUNTRY!!!
2. WE ARE NOT FINANCIALLY RESPONSIBLE FOR ANY DUTIES, TAXES, BROKERAGE OR OTHER CUSTOMS CHARGES YOUR COUNTRY CHARGES ONCE THE ITEM(S) GETS TO YOUR COUNTRY'S CUSTOMS and WE HAVE NO IDEA, NO MATTER WHAT SHIPPING SERVICE WE USE, WHAT, IF ANY, THOSE CUSTOMS CHARGES WILL BE!
3. ALSO DUE TO THE HIGH COST OF DOING BUSINESS INTERNATIONALLY, ALL INTERNATIONAL SALES ARE FINAL!!!
ONLY FACTORY WARRANTIES THROUGH THE FACTORY ITSELF APPLY!!!
CA Sales Tax: California State residents pay applicable sales tax.
In most cases, items will be shipped in 1 business day after payment is received and cleared. While our items are almost always in stock, sometimes some items may become temporarily unavailable and placed on back order.
We RESERVE THE RIGHT to backorder items if not in stock and, in most cases, we will notify the customer of a delivery date. We RESERVE THE RIGHT to refund the customer if we feel the item will not be available in a timely manner. We will refund the customer immediately in these cases. Refund will be for item in question only!
If other items are on the order and are in stock, and special requests have not been made (special requests for items not found anywhere in eBay stores), the in-house stock items will either be shipped or held until out of stock items come in AND THEN shipped as one package! The buyer will be emailed within one business day regarding this.
IN THE HANDS OF PROFESSIONALS is not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.
All Insurance or undelivered claims must be made by the customer to the shipping company and not to IN THE HANDS OF PROFESSIONALS.
Stock Photos may not be a exact representation of product shown. In other words, we reserve the right to not be liable for any changes made by the manufacturer.
IN THE HANDS OF PROFESSIONALS will not be responsible for any order that shows a tracking number being scanned as "DELIVERED" to customers. The customer is responsible for all items delivered and shown as delivered and will be responsible to inform the shipping company or Postal Service of any special situations in regards to their shipping address. There will be no refunds under these situations.
I.H.O.P., LLC reserves all rights.
IN THE HANDS OF PROFESSIONALS guarantees all of our items to work and be free from manufacturer's defects. Defective items must be returned to us within 14 days of receipt for a full refund MINUS SHIPPING COSTS. Buyer is responsible for return shipping costs. Non-defective items may be returned in original condition within 14 days of receipt for a refund of the purchase price of the item(s) MINUS SHIPPING. Buyer is responsible for return shipping costs only (NO RESTOCK FEE). Customer must first email us before returning any merchandise upon which you will receive a Return Authorization number. Without a Return Authorization number, no credit or exchange will be issued. IN THE HANDS OF PROFESSIONALS retains the right to make a final decision on all returns.
We retain the right to not issue a refund if the customer deviates from our return policies.
CA Sales Tax: California State residents pay applicable sales tax.
IN THE HANDS OF PROFESSIONALS (I.H.O.P.) sells the best name-brand hand tools and test equipment at competitive prices, WITHOUT INFLATING SHIPPING! From Klein Tools, Greenlee, Tempo, Fluke, 3M & a host of over 100+ manufacturers, our primary goal is becoming both the professional tradesperson's AND the dedicated enthusiast's favorite one-stop shop!
NO RETURNS OR REFUNDS ON INTERNATIONAL TRANSACTIONS! WARRANTIES AVAILABLE THROUGH FACTORIES!
THE FOLLOWING APPLIES SOLELY TO U.S. RESIDENTS!: 100% Guarantee on all products we sell WITHIN THE CONTINENTAL U.S. ONLY. If you're not satisfied, contact us for a Return Authorization number, return the item within 14 days and receive a full refund minus shipping costs! Any item we will NOT take back (close-outs) will be listed as such in the ad!
CONTACT US THROUGH EBAY EMAIL!
THANK YOU FOR VISTING OUR STORE!
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