NO RETURNS on Software - NO RETURNS after 10 days.

• Customer may return defective product for a refund of the purchase price, excluding shipping and handling charges.
• Return shipping to JuMpBaNaNaS is at customer's expense.
• JuMpBaNaNaS will charge a 20% restocking fee for all non-defective returns.
• NO returns of any type will be accepted without a RMA number.
• Customer's RMA number(s) must appear clearly on the shipping label on the outside of the return shipment. Customer shall not mark the box itself in any other way.
• Packages that do not have the RMA number clearly marked on the outside of the box will be refused.
• To obtain an RMA number, submit your request via E-MAIL.
• After 10 days from purchase, JuMpBaNaNaS will not issue an RMA and will refer Customer to the manufacturer for warranty service, if any.
• All products for return must be received at JuMpBaNaNaSwithin 10 days from the date of RMA number issuance. RMAs expire in 10days after they are issued and cannot be extended or re-issued.
• All Returns must be 100% complete, in original and resalable condition, with all original boxes and packing materials, contain all manuals, registration card(s), software, blank warranty cards, cabling and other accessories and documentation if included. JuMpBaNaNaS reserves the right to refuse a return on any product that does not meet these requirements.
• Replacement items will be shipped after the defective item is received and inspected by JuMpBaNaNaS's Returns Department.
• JuMpBaNaNaS is not responsible for lost or stolen packages. All authorized returns must include a shipment tracking number.
• Customer is responsible for shipping charges on all returned items.
• JuMpBaNaNaS strongly recommends that Customer fully insure the return shipment in case it is lost or damaged and use a carrier that can provide it with proof of delivery for Customer's protection.
• JuMpBaNaNaS reserves the right to refuse a return on any product that does not meet the above requirements.

WARRANTY: MANUFACTURERS WARRANTY issues should be directed to the Manufacturer.

After 7 Days: Defective merchandise should be returned for repair to the manufacturer or any authorized service center in Customer's area. Additional manufacturers may be added to this list as manufacturer policies change.

Damaged Shipment: Customer should make sure that the damaged package it is noted on the carrier's delivery record in order for JuMpBaNaNaS to file a damage claim. Customer shall save the merchandise in the original box and packing it arrived in, notify JuMpBaNaNaS immediately to arrange for a carrier inspection and pick up of damaged merchandise. If Customer does not notify JuMpBaNaNaS of damaged goods within the first 3 days of arrival, JuMpBaNaNaS's regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions.

Accuracy of Shipping Address: You are responsible for providing an accurate shipping address during check-out. If you fail to provide an accurate shipping address, we have the right to charge you for any additional shipping and handling fees that we incur. If the Order came back as Undeliverable through Shipping Carrier, we will only refund the Item Price without shipping and handling fees.