Note: Please check with your local officials regarding your local laws (unfortunately, we are not lawyers!). Some items may be prohibited, or may include import duties/taxes upon shipment and/or transit beyond country borders. In cases where your item is prohibited, we will have to refund your money and cancel your order, if your item has not been shipped. Please comply with procedures that will follow the cancellation. However, if your item was shipped and confiscated, we will not be able to refund you for shipping. TO AVOID THESE COMPLICATIONS PLEASE CHECK WITH YOUR LOCAL LAWS OR MESSAGE US BEFORE PLACING AN ORDER.
Please be aware that you are responsible for knowledge of these extra charges, as well as for payment of these levies. If the item taxes have been refused by the customer, all costs associated with the return of the item will be paid by the customer's expense. eBay will retain a portion of the total payment to compensate for those expenses when a refund is issued back. Initial shipping charges incurred upon ordering will not be refunded.
The following are approximate shipping estimates, however because of many shipping factors out of our control, it may take longer than listed date. Please remember to add 3 - 5 days of order processing time for you to receive your package.
We are not responsible for lost or damaged package in the mail if insurance is not purchased. Please see our Returns/Refunds/Exchanges section for more info.
Important: Unless you specifically purchase USPS First Class, USPS Parcel Post, USPS Priority, or USPS Expedited, we WILL NOT be able to ship to PO Boxes, military addresses (APO, FPO, DPO), and/or other USPS associated recipient locations. Unfortunately, neither UPS or FedEx supports shipping to those designated addresses.
Procedures and Policies
If you are going to win multiple auctions in one week and make all payments at once, you can received combined shipping discount. The shipping charges can be discounted as follows: you pay 100% shipping on the item that costs the most to ship, then you pay 50% of every shipping charge for any additional items included in the same shipment. Please place the orders online first and send us a message + give us a call to confirm that you would like to combine your shipments.
We reserve the right to cancel your bid if you have negative or hidden feedbacks. Communications must be established between the seller and the bidder within 3 days of auction close. Payment must be received within 7 business days after end of auction. Please contact us within 3 days if you need special arrangements. Upon confirmation of payment, products will normally be shipped within 2 business days. By bidding on this auction you agree to purchase the item for the final bid price if you are the winning bidder. We adheres to all eBay rules and regulations, and expect all bidders to do the same. If you have any questions or concerns, please email me prior to bidding and I will be happy to respond. Thanks for looking!
Legal Disclaimer of Liability. By buying this item the buyer represents that he/she has read and accepted the following statement. If you are under the age of 18, you CANNOT buy this item. You may be breaking state and/or local laws if you buy this item if you are under the age of 18! It is the responsibility of the buyers to maintain that they are of legal age to purchase and receive shipment of items listed, as defined by the laws of his/her states and/or city at the buyer's named address and that the item may be legally sold in the state and/or city at the buyer's named address as defined by the laws of their state and/or city. We are not responsible for any damage or injury resulting from the use or misuse of this item. All sharp items must be handled with extreme care only by adults over 18 years of age!
NOTE: OUR KNIVES AND SWORDS ARE FOR THE PURPOSE OF COLLECTING / DECORATING AND OUTDOOR SURVIVAL / HUNTING USE ONLY. WE WILL NOT BE HELD RESPONSIBLE FOR THE MISUSE OF ANY ITEM FROM THIS AUCTION. NOTE: THIS AUCTION IS A BINDING CONTRACT SO MAKE SURE YOU ADHERE TO ALL THE ABOVE THANKS.
Returns/Refunds/Exchanges
If for any reason you are dissatisfied and feel we deserve negative feedback, please make sure you contact us. We will work out your problem and provide you with a solution to gain your satisfaction.
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Please make sure all returning items are equipped with the auction number from eBay.
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After 10 days, all sales are final.
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A restocking fee will apply on all Non-Defective Return for Credit Only. If products need to be returned, they must be in the original package with all accompanying accessories.
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Shipping and Handling fees are not refundable if you are to be refunded.
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Any defective item must acquire a RMA # before the return.
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If any alleged defective item is returned, the item will be examined. If item is found defective and the buyer agrees, a replacement will be shipped immediately.
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All returning items must be safely packaged with the manufacturer packaging and accessories.
We would like to get you your item/refund to you as quick as possible. Please click here for a complete online form that is easy to fill out and will help us process your request in the quickest way possible.
If you receive a damaged item, we apologize, but please contact us right away via message/phone. If you feel we deserve negative feedback, please make sure you contact us. We will work out your problem and provide you with a solution to gain your satisfaction, but please understand that a damaged item may be because of manufacturer defect or shipping defect, which we have no control over.
Martialartsland.com is not responsible for manufacturer defects. Since we are not the manufacturer we split the shipping cost with the customer. The customer pays for shipping to Martialartsland.com and Martialartsland.com pays for the shipping back to you. (Similar to a walk-in store, Wal-Mart will not send a driver or courier to your house to pick up a defective item you bought in their store. They will not reimburse you for your time and gas money spent to drive back to the store either. However, Martialartsland.com will use every good measure we have to ensure that you will be able to get the item replaced promptly with as little hassle as possible.)
Contacting Us
Please send us an ebay message using the link located on your order summary with seller information. You may also call us at 213-749-5600, however, a message is preferred because it goes directly to our customer service representative.
Thank you and enjoy our store!
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Martial Arts Land
