Shipping Costs: UNITED STATES (USE THE BUY IT NOW & GET FREE U.S. SHIPPING!*) Includes the box, delivery confirmation, all packaging materials to protect the item during shipment, other shipping supplies and fees. This item will ship first class or priority mail at our discrection. WE DO NOT SHIP TO PUERTO RICO.
INTERNATIONAL SHIPMENTS:
THIS ITEM IS NOT AVAILABLE FOR INTERNATIONAL BIDDERS, SORRY.
Shipping Method:
We ship United States Postal Service, First class or Priority Mail, UPS Ground or FedEx Ground, at our discretion. We ship twice per week for domestic ship. If you need your item in a hurry, please e-mail before you bid to see if we can accomodate your shipping requests.
Combined Shipping:
We are happy to combine shipping for you when we can. Not all items are available for combined shipping, so please inquire with us first. Do not bid and win multiple items and expect us to combine shipping. Due to the delicate nature of our beaded gowns, only one gown can ship per package. Please ask us first. Lenox Holiday items can be combined to save you money.
Payment Methods:
We prefer Paypal. When paying with Paypal, we will only ship to a CONFIRMED ADDRESS. It is your responsibility to make sure your address is confirmed with paypal, before you bid. If you win an auction and your address is not confirmed, it will hold up your order.
Payment Policy: Payments must be received within 3 days from end of auction. If you are planning to mail a payment, plan to mail it the same day. If we do not receive it, we do not wait a week or 10 days for you to send another one, we relist the item. If payment is not received from bidder, item may be offered to the next highest bidder or relisted. A non-paying bidder alert will be filed with Ebay, and appropriate feedback may be left.
Return Policy:
Due to high demand, and the deep discounts offered, we do not accept returns, exchanges, or offer refunds.
After the Auction Ends:
It is the responsibility of the winning bidder to contact us within three days of the auction ending. Please include your name, address, and phone number. We will attempt to contact you within 12 hours from end of auction, but sometimes we find that e-mail's are returned for different reason, therefore, we ask that you make an effort to contact us first. If you do not receive our e-mail or payment instructions, please e-mail us using the link on this page.
Non-Responsive Bidder:
It is the bidders responsibility to contact seller within 3 days from end of auction. If no contact is made, the seller will start the non-paying bidder process, and appropriate feedback may be given.
Feedback Policy:
As a seller, positive feedback is important to us. We will gladly return the courtesy. Please contact us immediately if for any reason you do not feel that positive feedback is warranted. We will always do our best to resolve any concerns.
And one more thing.....
We really regret that we have to include all this "stuff" in our auctions, but is a necessary evil of ebay. We have to make sure you fully understand our policies and guidelines before you bid. This has helped us maintain such good feedback and make sure you buy the right item, and are fully satisfied with your ebay purchase!
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