Special Notes:

1) We accept PayPal Confirmed US accounts only.

2) We accept credit card payments through PayPal only.

3) All US buyers should follow our automated checkout process to receive the proper invoice. You cannot pay through eBay checkout since our software is linked to eBay directly.

Sales Tax: Californian buyers should pay 8.25% Sales Tax unless they provide us with a valid Resale Certificate or Tax exemption Certificate number by email or fax prior to remitting payment.

US Buyers should complete their transaction through our automated Checkout Process within 5 business days from the end of the auction. Please contact info@supertechshop.com if you have any problems in paying us. A Non-Paying Bidder Alert will be filed if payment is not received in 7 days from the end of the auction.

Checkout (US Buyers Only):

• Please follow our automated checkout link below and you will be redirected to PayPal website automatically. Our checkout will create your order/invoice and you will find the correct total amount to pay. Please note that we accept PayPal from Confirmed US addresses ONLY.
  

Checkout

US Buyers Checkout Here

Carrier: Our standard carrier is UPS for all domestic and international orders. However we may prefer to ship items through other carriers at our own discretion.

• Shipping Charges: A flat shipping and handling rate is quoted for US, Canada, Hawaii, Alaska and Puerto Rico destinations. Other international buyers should ask for a shipping quote before bidding. We don't ship on buyer's account and buyer must pay actual shipping and handling to the desired destination as quoted. We don't ship to P.O. Boxes, APO, FPO and Military Bases. A physical address is required from all buyers.

• Combined Shipment: Combined shipment is accepted if the items can be combined. Buyer should contact us to know about restriction and how to combine items.

• Rush Delivery: Due to high volume of shipping and other restrictions, any request for faster shipping and delivery must be received in at least 48 business hours before end of auction.

• Pickup: Is not available for all items unless it is mentioned in the description area. A handling fee will be applied for any local pickup and we only accept Cash or Cashier's check for pickup orders. Customer should contact us in advance to schedule for a pickup.
  
  For any questions, please feel free to contact info@supertechshop.com

1- DOA (Dead on Arrival): If the item that you have received is defective, you should contact us within 5 days after delivery of the merchandise and report the problem to us to get an RMA (Return Merchandise Authorization) number. A close-up picture and a detailed report of the problem will be required for issuing an RMA number in some cases. The RMA number will be valid for 10 days only and the merchandise must be returned within the 30 days warranty period. We will replace the defective item for you if a replacement is available. If the replacement is not available a PayPal refund (including shipping) will be issued or we may choose to send a company check in some cases.

• Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits, or exchanges and compare them with recorded serial numbers.

• Merchandise should be carefully packed and shipped via traceable means.

• Absolutely no walk-in return/replacement service will be accepted.

• Buyer is responsible for all return shipping charges unless there is a mistake from our side.

• If the merchandise is not received while we have provided a tracking number, please contact us to file a claim with the carrier.

2- Cancellation: If you change your mind for any reasons like wrong bids, emergency cases, incompatibility etc., you will be required to pay a 15% restocking fee to cover the costs of listing on eBay, labor and devaluation upon mutual agreement for returning the item and a positive feedback should be left before we cancel the auction.

3- Freight Damages: If the package you have received has been damaged during shipping and the box is deformed because of any mishandling, moisture etc., you should keep the package and contact us so that we can file a claim with carrier and request them to inspect the package.

Note: A refund will be available as soon as the carrier accepts to cover the damages.

4- Feedback: We are an honest seller and we leave a positive feedback for you upon receiving your payment. If you are satisfied with your transaction, please leave a positive feedback for us.

Attention: If there is anything wrong with the item that you have purchased, please do not leave negative feedback. Just contact us and we fix the issue smoothly.

5- Disclaimer: The terms mentioned in this page may be subject to changes without prior notice to match eBay policies as well as our internal policies. Always the current terms will be considered in resolving issues and arbitration.

The intellectual material including pictures and templates of our auctions should not be used by any person in any form without our consent in a written form.