7 days after the buyer receives it | Returns are accepted only if there are misrepresentations in the listing. Please call or e-mail within the specified time frame after receipt of your item for a return authorization. We will replace or repair (when applicable) or issue a full refund (less shipping cost). We reserve the right to replace or repair the item before issuing a refund. WE WILL MAKE IT RIGHT! We do not guarantee against shipping damage caused by the carrier. See www.earjoy.com/terms.htm to view our complete terms. |