Please read the following terms and policies below carefully. These terms constitute a legally binding contract agreement between us, the seller and you, the buyer. By bidding on, or purchasing the product posted in this eBay listing you, the buyer agrees to and accepts all of the terms stated below.

ADDITIONAL AUCTION INFO:

• Only what is shown in the auction photo and mentioned in the listing is included. Anything else normally shipped with a product from the manufacturer should be understood as not be included unless suggested in the listing or the item's description.

• Auction items are listing are used unless otherwise stated, as being in "new" condition. This information will be clearly posted in the listing or item description.

• For sale is the auction item only, no tech support or other support services are included. Specific inquires pertaining to this listing or any general inquiries about our items listed on eBay will be answered, if possible and by the best of our abilities.

• Note that all sales are final. All buyers are required and expected to understand our terms and policies regarding product refunds and order cancellations. This is an auction environment. We are not a retail store, so be sure that the product being purchased or bid on is right for you before placing any bids.

PAYMENT TERMS:

• We accept payments through Paypal.com and only ship to the address which is provided by Paypal's internet payment system. We will not ship to third party address, under any condition. No exceptions.

• Buyers are given exactly 7 days from the time a listing closes to submit their full payment, including any shipping and handling costs pertaining to the item. Payments from winning bidders are mandatory. No excuses will be accepted, so please do not bid if you do are not able to pay for the purchased item.

  • If no payment is made within 7 days, an unpaid item reminder will be filed with eBay, and the item may be re-listed for sale at the seller's digression. Henceforth, the buyer forfeits the auction's win.

• We are required by California's Revenue and Taxation Code, Section 6051-6055 to collect a sales tax rate of 9.25% of the selling price of any items purchased within or shipped to a California address.

SHIPPING TERMS:

• Shipping is available to US only.

• A local pickup option is not available.

• We charge flat-rate shipping, and there is no extra cost to ship to AK, HI, PR, or PO boxes, these are all fine.

• Smaller items will normally be shipped by USPS and heavier items and bulky packages will typically shipped by FEDEX Ground.

• All items must be shipped using our shipping account. We will not use any third party accounts to ship items. No exceptions.

• Packages valued at $250 or more will ship with a signature required upon delivery.

• We cannot normally offer expedited or express shipping. If this is something that you crucially need, please contact us *before* bidding to see if we can do this for you.

• Allow 2 business days from the date of the payment clearing but most items will be shipped the following business day if payment is cleared before 2 PM PST.

• You can typically expect to receive your item in under a week for smaller items, or 5-9 days for larger heavier items shipping ground delivery.

• Shipping insurance is optional, and will protect your package in the unlikely event of it being lost or damaged by the carrier.

• Combined shipping: take $3 off shipping for each auction won after the first, if the items are paid for together in the same transaction.

• Drop shipping services are offered to qualified corporate customers only. A business application with business credit check and account deposit is required to qualify for a corporate drop ship account. Qualified business customers only, may inquire about this service.

WARRANTY & RETURNS:

• All of our eBay items are product tested, guaranteed to arrive working normally and include a 30 day warranty against defects.

  • If you needed, an optional extended warranty of up to 2 years is available through SquareTrade. Please see http://www.squaretrade.com

  • After 30 days we will not accept any returns nor be able to provide any extended warranty plans for your products. Should you require an extended warranty, please be sure to obtain it beforehand.

• The term of a "30 Day Warranty" means that the item must be returned to us and received by, no later then 30 days from the date the item was originally delivered and posted as delivered by the shipping service.

• In the case a replacement isn't available, a full refund including all shipping &  handling charges will be provided.

• Items must be returned in the same condition as they where when shipped with any and all extra items or accessories that where sold and shipped with the item initially. Items which are returned damaged, incomplete or dismantled are void from all terms of our warranty commitment, will not be eligible for a complete or partial refund and  will be subject to an additional 25% restocking fee.

• Buyer is responsible for all return shipping costs.

FEEDBACK:

• Once the transaction has been completed; as indicated by the buyer leaving feedback, a feedback will be reciprocated to buyer.

• Please do not leave neutral or negative feedback before contacting us through eBay or Paypal. Most issues can be resolved or fixed by taking the time to communicate with us. Our customer service policy promotes fair trade practices and strives for customer satisfaction. We pride our business on customer satisfaction and will do our best to resolve any discrepancies to the best of our abilities and in a timely manner.

COMMUNICATION:

• All communication is by email only, not phone - please use the "Ask Seller a Question" link in the auction page.

• All emails will be replied to as they are received but allow 24-48 hours for a response. Please remember to check your email filter if you don't see a reply within 48 hours as this tends to be the biggest cause of the loss of communication between us and our customers.

  • When submitting your inquires, please note that customer service is not typically provided on weekends and during major national holiday celebrations.

Thanks to all of you who have made eBay such a great experience.
Good luck, and happy bidding!