3 days after the buyer receives it | We offer refunds with our prior authorization. There is a 15% restocking fee that will be waived for exchanges and in case we grossly misinterpret the item. Return shipping is at buyer's expense. Items must be returned in the same condition in which they were sent. No returns on swimwear undergarments & seasonal items. For preorders we do not offer refunds, only exchanges for defective items. Returns will not be accepted due to breakage or being lost in the mail - that is why insurance is offered |