7 days after the buyer receives it | I try to describe my items as best and accurately as I can. If an item shipped is not what you believed it to be, please email me. I pride myself on my excellent customer service. I do not cover damage done by shipping so I encourage you to get the optional insurance offered. Insurance claims are handled by the buyer. Items in certain auctions state a no-money-back policy. Please check to see if this is one of those auctions. |