OLIVE THE OTHER REINDEER NEW DVD.

Click here to visit our eBay Store for thousands of quality titles!

• Australian Registered Company - ABN 94 098 759 972 - 100% Australian owned and trading since 2001 (invoice supplied with all purchases). We only use Australian made packaging products and 99% of products sold are sourced from Australian distributors (exception are some Region 1 and Region 2 items). Buy Australian - trust Australian! 
• Tax Invoice - a tax invoice is supplied with every purchase so if you are a business or government department you can claim the GST input (where applicable).
• Discounts on Future Purchases - every order is sent with a 10% discount coupon for you or anyone you give it to to use for any future purchases from our own website (discount does not apply to eBay or other auction site purchases).
• Delivery - We post your item as quickly as possible (for handling time of this item see below - usually 3-5 business days from cleared payment to posting) and this product is shipped directly from our office in Western Australia - no overseas delivered products that take weeks to arrive.
  
  Please ensure you 'whitelist' (or add to your address book) our email address so you can receive important updates on the progress of your transaction.
  
  
• Green Delivery - We use 100% bio-degradable packaging - 100% bio-degradable cardboard and paper packaging for individual DVDs as well as parcel bags which are 100% LDPE degradable. All packaging used can be placed in your council supplied Re-Cycle bin.
• International Buyers - we have thousands of customers world-wide that we have supplied over the nine years we have been in business - you can be confident your item will arrive and in good order and condition, but please check that your equipment can play the DVDs we supply before buying. Most of the DVDs we supply are PAL format (unless stated otherwise) - USA and Canada usually have only NTSC format equipment so will not be able to play our DVDs.
  
  International Buyers - Please Note:
  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
  • Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
  • These charges are normally collected by the delivering freight (postage) company or when you pick the item up - do not confuse them for additional postage charges.
  • We do not mark merchandise values below value or mark items as 'gifts' - AU and International government regulations prohibit such behavior.
  • Due to increasing fraudulent 'item not received' disputes we will only ship to your PayPal address when Paypal is used to make payment.
  
  
• Packaged with care - our shipping price includes careful and secure packaging using high quality materials - no flimsy envelopes or loose items that risk your purchase - ensuring it arrives safely and undamaged - in the rare event that an item arrives damaged by the post please contact us for a resolution before leaving feedback..
• Flexible return policy - if there is a problem with your purchase we are happy to accommodate you. All purchases include a 14 day money back guarantee to cover faulty products or products not fit for a purpose (see our returns policy for details). We have a reply paid address available for Australian buyers that need to return a product.
• Fair postage rate - We use the eBay postage calculator to ensure you are charged the correct postage on each item. Additional items purchased from us in the one order are combined and the overall weight and postage cost is calculated by eBay. Simply purchase each item, and when you have completed all of your purchases you must use the Checkout ('Pay Now') option which will automatically discount your postage (you do not need to request an invoice). We strongly recommend you select Registered Post for shipping which provides a unique tracking number, access to the Australia Post site where you can track the progress of your parcel through the Australia Post system and a signature on delivery.

1. Select Your Purchases - use the Buy It Now option for each item you want to purchase - do not pay or checkout until you have purchased every item in your order.
2. Checkout - once you have selected every item in your order you must use the checkout ('Pay Now') option which will automatically discount your postage costs.
3. Make Your Payment -  we accept PayPal, Bank Deposit, Cheques and Money Orders..

We appreciate all payments being received within 7 business days. We will send you an email when your cleared payment is received by us. If you are having difficulty paying please contact us immediately to see if alternative arrangements can be made. All payment details are available when you checkout. Payment reminders are sent every 7 days.

Customer satisfaction is primary in our business and we realise from time to time a customer may wish to return a product after purchase. Each item is sold with a full money back guarantee (excluding shipping & handling charges) if returned unopened within 14 days.

In the unlikely event that an item is found to have manufacturing faults, or has been incorrectly sent, we will gladly replace it. Please contact us for our Reply Paid address so you do not have to pay return postage. Claims for faulty merchandise need to be made within 14 days of receipt/delivery. Returned goods MUST be accompanied by the invoice supplied.

MgrCentral Entertainment accepts no liability for loss, damage, or consequential loss whatsoever resulting from or due to the use of uninsured postal methods (Regular Post or Airmail without insurance).

Please contact us by email before returning any product or to discuss any problem you may have with the item before leaving feedback . Smooth transactions will receive positive feedback, once the sale is complete. We consider a sale to be completed once you have left us feedback. We will leave positive feedback only when positive feedback is left for us.

Please carefully check the Region code and video format of any item before bidding or purchasing it to ensure you will be able to play it. If you have accidentally purchased an item you cannot play it can be returned for refund of the purchase price if it is still in mint condition (unsealed is ok)..

Region 4 (PAL) DVDs and Region ALL (PAL) DVDs will play on ANY DVD player purchased in Australia or New Zealand. Other countries will need a multi-region capable DVD player and a PAL compatible TV. 

Region 1 (NTSC) DVDs will play on ANY DVD player purchased in the U.S.A and Canada. Australia and other countries will require a multi-region capable dvd player, and an NTSC compatible TV.

Region 2 (PAL) DVDs will play on ANY DVD player purchased in the United Kingdom and most players purchased in Europe.  Australia and other countries will require a multi-region capable DVD player.

Region ALL (PAL) DVDs will play on most DVD players worldwide. United States and Canada will require a PAL capable TV.

Most recent dvd players and televisions are capable of displaying both PAL and NTSC formats, and most DVD players can be made multi-region by doing a Google search for the make and model and following the instructions to make it multi-region. If you are unsure please check the manuals for your dvd player and television.