A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
Merchandises being listed for auction must pass our Quality Inspection Process. Our Quality Control Department must inspect the merchandise before it being listed and before it is shipped out to winning bidder to ensure our Quality Guarantee.
When receiving the item, it is important that you inspect all the items’ condition before signing the receipt. We can not process and authorize an exchange/replacement on any damage/shortage not listed on the receipt. If you notice any damage or defect, please follow these steps:
Make note on the receipt about the defect.
Receive the merchandise in good order and refuse only the damage piece (s).
Contact us within 3 days from the day of receiving.
We will arrange exchange, replacement for the defective/damaged unit in timely manner.
If you are not satisfied with the item, no problem, we have a 7 day from date of receipt Satisfaction Guarantee. We will issue a refund to you minus all shipping charges and 15% restocking fee upon receiving the merchandise in original package, undamaged, unassembled and new condition. Any damage may occur to merchandise during return shipping will be deducted from your refund, therefore, please make sure you pack the return merchandise carefully. Back to Top
Located in Los Angeles County and Orange County, California, Merchandise Outlet specializes in Overstock/Liquidated merchandise since 1993. During the last 15 years, we’ve been striving to achieve wholesaler's and retailer’s ultimate goal: 100% Customer Satisfaction.