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**DELIVERY CONFIRMATION** I INCLUDE DELIVERY CONFIRMATION FOR FREE, THIS IS AT MY EXPENSE AND FOR BOTH OUR PROTECTION .A tracking number and a confirmation number are two different things. USPS does not offer tracking numbers, but with EXPRESS mail only.A confirmation number will be purchased in your behalf for both our protection.Questions? Please ask!

**SHIPPING**** We at Forgotten Treasures ask that you give us 5 Business Days (excluding holidays & weekends) for the packing and shipping process. Most items will be sent a little sooner but 5 days will let us comply with special problems that might arrive. If however a package is very large, delicate or is to be sent overseas there may be a delay. If a delay is probable you will be notified. We use the United States Postal Services because there are no UPS, FEDEX or DSL delivery services in our location. Please understand that shipping is determined by Ebay shipping calculator. We simply weigh and measure the item after packaging and enter it in the description. This is then calculated by the distance (address) and size of the package. We DO NOT add or subtract any amount from shipping. This amount can change do to U.S.P.S. price increase, sir charges or additions do to weight. If there is a difference please contact us and we will make up the difference when the transaction is complete.(REMEMBER)The postal services have been known to damage packages from time to time and we cannot control the conduct of these services, nor can we financially reward or cover such incidents of irresponsibility. We hope that you can see why we can not. Please remember to insure your packages.(more below)Questions? Please Ask!

**POSTAGE**You will only be charged POSTAGE on any item..(unless issued insurance) You can check postage by going to USPS.com we DO NOT make money off of postage that is why we let you determine postage with Ebay's calculator. If items postage is to high or to low please ask and we will check. You are responsible for postage, NOT what is listed on the description, only what it takes to get the item to you. Remember Ebays policy, Buyer pays postage, and we will charge nothing but postage, (and items price) unless otherwise stated. Receipt of postage will be given upon request. Postage can change do to oversize package or USPS price changes. We want you to know you will ONLY pay for POSTAGE and nothing more unless you want something special.Questions? Please ask!

**SPECIAL SERVICES**If there is a special way you would like your item shipped we will be more than happy to work with you. We want you to feel secure that your item is going to be there in one piece.We take allot of time with our packing, but we cannot be responsible for items after they have been shipped.If there are concerns that you would like us to be aware of , please let us know.All concerns must be brought to our attention BEFORE shipping has taken place.Questions? Please ask!

**DESCRIPTIONS**PICTURE IS OF THE ACTUAL ITEM OFFERED. **More detailed pictures available upon request.**We describe items to the best of our ability. When there is a manual with the item the description will be taken from it. If not, we will collect information from market research, adds, the maker and other sellers, sometimes these sources can be incorrect and we try at all cost not to use this information unless sure. So please, if you have any questions, ask before you bid, we have been selling for a long time now, and want our customers to know exactly what they are buying. Please know that we try and describe every item the best we can. We want you to buy from us again, and we are determined to make all items exactly what you expect because that is what we would want.To ensure your satisfaction, research this item on the web, or call a professional to make sure that it meets your needs. We can not be responsible for your buying something you don’t really want or which is not compatible with your equipment, skill level, style, or size.

**MERCHANDISE**The items we sell come from a variety of close-outs, auctions, surplus, estate sales, store display and salvage sales. Each item is visually inspected and are tested to be in working order unless stated in the description of the item. Because we are not the original owners we will not know the usage history, age or dates of most items. We want you to know that we abide by Ebays guidelines and / or policies.Questions? Please ask!

**COMBINED SHIPPING**We are always happy to combine shipping when possible, so be sure to check out our other auctions! Items will be shipped no later than 5 business days, and usually sooner, unless notified otherwise.Combined shipping applies to items bought at the same time as the other item or items.*We cannot ship on weekends or holidays as our post office is not open. Questions? Please ask!

**INSURANCE**Insurance is optional for items costing under $50.00 all other item are requird to have insurance, insurance is HIGHLY RECOMMENDED!! This is the responsibility of the customer.We will not issue our customers insurance (unless using Pay Pal as method of payment), but in turn the damage caused by the postal services is NOT our offence. We again, cannot be held responsible for items after they have been shipped.Compared to most insurance offers, AUCTIVA is cheaper than any other. We strongly suggest using this or any other means of insurance coverage. Insurance is ALWAYS avialable, with or without option on invoice.We will go out of our way to provide you with coverage.The postal services have been known to damage packages from time to time and we cannot control the conduct of these services, nor can we financially reward or cover such incidents of irresponsibility. We hope that you can see why we can not.

**REFUND POLICY**We will at no charge try and fix or replace items before refund, please ask at time of problem.We must be notified by E-mail within 7 Days if Refund is desired. All items will be fully refunded upon return of product in condition it was sent, at buyers shipping cost and within 14 working days from expected delivery day.Serial numbers are provided by the description and must match item in order for refund to be given.This number cannot be altered or deformed in anyway. This verifies the item that requests refund, is in fact, the item that was sent. We TREASURE all of our buyers AND lookers present & past and find it VERY upsetting to place these rules on our auctions.BUT WE CANNOT BE HELD RESPONSIBLE FOR SHIPPING DAMAGES OR LOSS!! WE CONFIRM ALL PACKAGES SENT!No shipping costs CAN be reimbursed.Thank you.

We have been in business since 1996 and have no intention on selling anyone damaged or bogus items. We will never jeopardize our reputation, or take a chance on loosing the publics faith, by doing so.Our first priority is YOU, the customer, and we, above all, want you to choose us again, or feel confident buying from us again. We want you to know that your happiness is our main goal..Please contact us with any problems that may arise.We will also abide by all of Ebays policies or contracts.Thank you It has been brought to our attention that sellers will be responsible for Postal Handling of your purchases if buyers use Pay Pal as a payment method. With this, all Pay Pal users must pay an insurance fee equal to the coverage of the item price.Sorry, but we cannot be responsible for the postal services or any other delivery service handling your purchases.The postal services have been known to damage packages from time to time and we cannot control the conduct of these services, nor can we financially reward or cover such incidents of irresponsibility. We hope that you can see why we can not. This applies to all items amounting $50.00 or more. Insurance receipt available upon request..Any insurance can be used. Insurance fees for USPS are as follows:

WORLDWIDE POSTAGE: To find out postage for your country go to: http://ircalc.usps.gov/.