7 days after the buyer receives it | Customer satisfaction is our #1 priority. Every effort is made toward quality of merchandise, accuracy of descriptions, proper packing, and prompt shipping. Variations of color, mold lines, and air bubble patterns are part of some glass making processes and should not be considered defects. All insurance claims and reimbursements are handled through the shipping carrier. If your insured item is received damaged, email me immediately to clarify claim procedures. Buyer assumes responsibility for compliance with the shipping carrier's insured item procedures. Seller assumes responsibility for filling out required forms.
REFUNDS DUE TO DAMAGE ARE ARRANGED THROUGH THE CARRIER. SORRY, NO EXCHANGES. There is a 20% re-stock fee for returned items. Buyer pays all postage. |