Payment
Pay instantly. I do ship internationally. Payments must be made within 10 days unless communications with me are made. Very important that communications are made at the end of the auction. If non-payment is filed with eBay, I won't accept a return.
Shipping
Insurance is HIGHLY recommended for fragile items. Insurance is required for certain items.
I ship WORLD WIDE. If you have any questions about customs, VAT, or shipping fees to your country, please check your country's web site or email me. The eBay item # is posted on your customs form and it is a violation of international law to forge customs documents.
Your item(s) will ship within 3 business day after your payment is received. If unforeseen circumstances happen, I will let you know ASAP. I ship via USPS Priority and UPS Ground, USPS Parcel Post takes longer, but it is least expensive. I am not responsible for slow delivery time.
I will combine shipping on multiple items. Pay regular shipping for the item with the highest shipping amount & then just add one half of the shipping cost for each additional item!
Shipping to the West Coast is sometimes slighty higher than what is shown. Please ask questions before bidding. Shipping cost is the actual USPS Priority/UPS cost based on weight and destination! Occasionally an item may cost more to ship than I quoted. If I miscalculate and charge you too much shipping I will refund you the difference. The same instance, if I don't charge enough, you will have the option of paying the difference or shipping at the Parcel Post Rate or UPS rate.
Your business, your satisfaction and your feedback are important to me. Thank you!
International Buyers – Please Note:
•Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
•Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.”
•These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
Terms of Sale
*I try to describe the item to the best of my ability. But at times there will be oversights. *If you are unhappy, email me! Most times I offer refunds, and then there are times when I don't (Items that can be altered or parts removed).
*So please ask questions. If there is any doubt, ask before bidding. *Item may be returned for refund of item only if not as described in auction description. Returns must be shipped insured. Buyer responsible for return shipping. Please save original packaging.
*Please return the item in the same condition that it was sent. *All returns must be shipped back within 7 days of receipt with insurance. *International shipments, email me with proof of shipping.
*Most of the items that are listed here are used, vintage or antique and are "Sold As Is ", Unless I specify otherwise. I am not an expert in the field of antiques or collectibles. Please read the descriptions carefully and ask any questions before bidding.
*If an item is listed as smoke free and pet free, I am confident it is. But there are times when I have no knowledge of it. I do not launder large items, particularly quilts, as I feel this is best left to the buyer. Most of my quilts are very old and worn in areas.
About Us
The focus of my business is quality items, accurate descriptions, reasonable prices, superior communications, prompt shipping, careful packaging, and excellent customer service will produce repeat and satisfied customers. I offer a wide array of items, including antiques, collectibles, porcelain, figurines, pottery and glass, painting,etc. You never know what you may find here.
Contact Us
I pride myself with my positive feedback rating.
I will gladly leave feedback for you once I'm assured that you have received and are satisfied with your item & have left me feedback indicating such. If you have any problems with your purchase, please contact me prior to leaving negative feedback.
Please contact me at shana351@hotmail.com
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JAY'S TREASURE TRUNK
