To
all buyer, our policy and please read before buy
Shipping
-
We only ship to Six countries Australia, Canada, Germany, Japan, United Kingdom, and United States.
- For other countries, we will not ship. Don't ask.
- There is no combine shipment discount.
- We only ship according to your PayPal address. We are not responsible for wrong or undeliverable address.
- Most of the order(s) will be dispatched on within 3-5 working days.
- We work on 5 days per week from Monday to Friday.
- Payment must be cleared before ship.
- echeck required cleared before ship, it may need up to 10 days to be cleared.
- We can't guarantee the receiving time as we rely on USPS or government run postoffice mail to do the local delivery.
- We ship from Hong Kong.
- We only ship to PayPal confirmed address. Please make sure your shipping address is updated.
- Please allow sufficient time for delivery and contact us by "eBay message" if you don't receive your package within 30 business days.
| Delivery
Time may take: |
Country
Normal Delivery Time |
| Australia |
2-4
weeks |
| Canada |
2-4
weeks |
| Germany |
3-5
weeks |
| Japan |
3-4
weeks |
| United
Kingdom |
2-4
weeks |
| United
States |
2-4
weeks |
Payment
- Please agree the product price and shipping fee before bid.
- Due to the Hong Kong shipping rate is a flat rate, so we have no combine shipping discount.
- We only accept "Paypal".
- If you buy in error, please send eBay message to us immediately. If the item has been sent out, we cannot do the refund for you. Please return the item for applies the refund.
- Please do not bid if you cannot pay by PayPal.
- We can wait for the payment if your PayPal account required time to refill, but you should paid within 14 days.
- We only have US styles (for USA) Power Plug, please accept and you can use adapter for convert the power plug.
Payment
- In the unlikely event you experience a faulty or defect with our products, we guarantee the return policy and refund policy. Please send eBay message to us. (PLEASE DO NOT USE EMAIL).
- All the items send out from Hong Kong, it also required the customs
clearance, it need time and the time depend on your local customs and
we cannot control customs.
- 30 Day Money Back Guarantee - Any item purchased from us may be
returned within 30 days of delivery for a full refund of the payment
(postage & packing included). Item must be unused and with
original unopened packaging. The buyer is responsible for return
postage costs. We suggest you use register mail or other tracking mail
as proof of posting. We will not accept any responsibility for items
lost or damaged during return transit.
- We use small packet postal service and there is no tracking number.
Don't worry about the tracking number, we are a honest seller. If there
is a mail loss, please send eBay message to us, we will check the
record for you.
- For RMA, please contact us by eBay message for the RMA number before
sending the item back.
Refund
- If you have not received the order more than the standard delivery
period. Please send us an eBay message, we will check your order again.
Address
- We send the parcel according to your PayPal address. Please make sure
you have provided the correct address.
- We only delivery items to confirmed address.
- In the event that the item is being returned to us due to your
failure to accept delivery or collect the item from your nearest post
office, you are responsible to pay for the cost of re-posting.
Contact
- Note: Please try to contact
NiceSupplier using "eBay message".
DO NOT use email, because our email box is unattended.
- Any problem, please do contact us via "eBay message". If you have bought the item,
please go to the item page and click on "ask seller
a question". We will try to reply within 48 hours. But if you do not
get the answer, please write to us again. (Please note that we do not
work on Saturday and Sunday.)
- We encourage our customers to contact using "eBay message" in order
to resolve any issues regarding the transaction before leave negative
feedback on eBay or complaint on PayPal. Please make sure to contact us
before you leave feedback.
- Because we work from Monday to Friday, so if you send the eBay
message to us on Saturday and Sunday, please wait for more days for our reply.
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esmartsaler2010
