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You order will be shipped within 2 days when eCOST receives a cleared payment.
We only ship to confirmed addresses to 50 United States. We cannot ship to Puerto Rico and Virgin Islands.
We do not ship internationally including Canada.
We do not ship to PO Boxes or APO/FPO Addresses.

We cannot change shipping address once we start processing order.

We only ship to the address supplied to us by PayPal

Click here for full details on our shipping and delivery information.

• Check-Out Now! Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.
• Paypal is the only payment method we allow. Unfortunately, we are unable to accept eCheck
• Sorry we cannot accept PayPal mobile payments at this time.
• Your Paypal account must be a verified US account only. No international accounts.
• You must pay immediately thru Paypal. We will cancel orders after 48 hour of nonpayment.
• Your order will be charged Sales tax if your order is being shipped to California, Texas or Tennessee. (See FAQ for more information)
• Your order will be charged an electronic waste recycling fee if it shipped to California. (See FAQ for more information)
• Upon checkout, you will receive confirmation from Paypal that your payment has been accepted.

eCOST only accepts payments thru Paypal. Unfortunately, we are unable to accept eCheck. Your account must be a verified US Account. We do not accept orders from international accounts.

All Sales are final.

• All sales are final.
• Reconditioned/Recertified Defective Returns will be accepted for exchange or repair, at our discretion, within 14 days from the shipment date.
• New Item Defective Returns will be accepted Defective returns will be accepted for exchange or repair, at our discretion, within 30 days from the shipment date.

Please click here to see the important exceptions, policies and procedures.

Q:What is a Reconditioned/Recertified product?
A:These items may have been previously declared defective, returned by customers, used in field tests, used in sales displays at trade shows, or returned by a customer. As a result, manufacturer recertified products may come with minor blemishes and cannot be guaranteed to come with all original accessories.
All manufacturer recertified products have been cleaned, quality checked and tested. Manufacturer recertified products are certified by the manufacturer as fully operational, and most come with 90-day parts and labor warranty.

Q:What is eCOST return policy?
A:All sales are Final. Please see our return policy for details.

Q:Do you ship to APO/FPO mailboxes?
A:There are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions prevent us from shipping products to APO/FPO mailboxes.

Q:When will my order ship?
A:Your order will ship based on the this time table:

Processing time- Once we receive a cleared payment from Paypal, we can process your order. Minimum time is 2 days to process. Once we process the order, we move your order to shipping status.

Shipping time – Depending on your chosen ship method, can take from 3 to 15 days. More information. We do not ship on Saturdays, Sundays and holidays. Allow extra time for for shipping to Alaska and Hawaii.

Q: Why am I charged an electronic waste recycling fee?
A: We are required by California law to charge an electronic waste recycling fee on certain products when shipped to a California address. This fee, which is transferred back to the State of California, is charged on products that have a monitor screen, such as CRTs, LCDs, televisions and laptop computers. If you return an item for which you were charged an electronic waste recycling fee, the amount of the recycling fee will be refunded. Please refer to your packing slip or our return policy for more details on returning items. This charge will be seen as a handling charge in checkout

Q: Why am I charged Sales Tax?
A: You must pay sales tax if you ship to: California, Texas, or Tennessee. By law, sales tax is automatically computed on products and shipping charges.

Q: Do you have more information about this product?
A: Unfortunately, all of the information that we have about this item is already posted to our product description page. If you’re looking for further detail, you might want to check the manufacturer website. Their sites frequently contain details about an item’s specification such as physical dimensions, size, weight, included accessories, format, edition, version, color, etc. You can also Contact Us for more information.

Q: Do you offer Technical Support?
A: Unfortunately, We do not offer technical support. You can contact manufactures directly for technical support. ( Manufacturer Support page in our ebay store )

eCOST is a leading multi-category online discount retailer of high quality new, close-out and manufacturer recertified brand-name merchandise. We offer approximately 205,000 products in several categories including computer hardware, home electronics, housewares, video games, apparel, watches and jewelry. We carry products from leading manufactures such as Sony, Hewlett-Packard, Samsung, Denon, JVC, Canon, Nikon, Panasonic, Toshiba, Microsoft, Dyson, Kitchen Aid, Braun, Bolle, Cuisinart, Nintendo and Citizen. We have been in business over 10 years and offer these benefits for customers shopping on our website:

• Broad and deep product selection: Our product offers are updated daily to continually reflect new product trends and keep our merchandise selection relevant for our customers
• Compelling price advantage: We offer low prices on new products and deeper discounts on our assortment of close-out and recertified merchandise.
• Exciting shopping experience: Our site features discounts on new products and recently releases products.  For the bargain shopper, our Bargain Countdown features products that are deeply discounted in limited quantities for a limited time.
• Rapid response order fulfillment: We ship majority of our orders from our distribution center in Memphis to ensure rapid shipment.
• Responsive customer service: We have an experienced team of inbound sale and customer service representatives to help make recommendations and find solutions via email or telephone.

Our commitment to you is to bring you products at everyday low prices, give a great shopping experience, and offer world class customer service. Discover how eCOST is truly your online discount superstore.

You can contact us via email ebaysales@ecost.com
You have any questions about an order or item that you have ordered.

You can contact us by Phone Toll Free  1-877-221-9526

Monday - Friday (7:00am - 7:00pm CST)
Saturday (8:00am - 4:30pm CST)
Sunday - Closed