plasma lcd tv articulating wall mount 37 40 46 55 M77

Customers' satisfaction is our goal. We appreciate customer's questions.

If customers have any problems with the products due to manufacturing defect, shipping damage or malfunction, please send us a message through the eBay messaging system or email us directly at ec2008@verizon.net.

We are doing our best to reply customer's emails in 1 business day. We strive to answer all emails ASAP, but due to high email volume it may take longer time for us to reply. Thanks in advance for customers patience. Due to some ISP SPAM filter settings, customers may not be able to receive our email replies; if customers have problems of receiving our emails, please try to contact with a different email account.

Most items are shipped in 1-2 business day after the payment was cleared. Tracking information will be sent to all customers upon package shipped via email. Please make sure your email address is valid.

Due to eBay seller protection policy, we only ship to the shipping address that provided by Paypal. Please make sure your shipping address is correct and current. We are not responsible for any package lost due to wrong or undeliverable addresses. For undeliverable or refused package, we will contact customers for re-shipment and customer is responsible for the actual shipping costs occurred. We will send tracking information to buyer by email after shipment. It is buyer's responsibility to monitor the delivery status. If there is damage during shipping, or wrong or missing item, please contact us within 72 hours of delivery, and keep all original package and content for investigation purpose.

We are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

Extra shipping charge applies for heavy items shipped to PR, AK, HI, GU, AP, AE, MP, AS. The extra charge will be shown on item description page, please check carefully and agree to it before placing order. We are not responsible for the orders delay due to unpaid extra shipping charge for shipping to the above area.

For heavy duty items, we will ship by UPS ground which require physical address. Please make sure you provide a physical address, not a P. O. box address. If your address can only accept certain carriers, i.e UPS only or USPS only, please contact us ASAP after you place order.

International customers are responsible for all custom duties and brokerage fees. Sorry, we do not offer combined shipping discount for auctions.

We are required to collect 8.25% sales tax when shipped to address in Texas.

We accept PayPal only. Personal checks will not be accepted. We can not accept international credit cards.

All orders paid by echecks will not be shipped until the payments are cleared.

Checkout is expected within 3 days of auction closed and payment within 5 days

Please make payment within 4 days after auction ends. Unpaid auction wins will be forfeited after 7 days.

Our 5 star positive feedbacks will be left immediately after receiving payment. Please leave us positive feedback upon satisfactory receipt of the item.

We appreciate our customers. Please email us before leaving negative feedback. And give us the opportunity to resolve a problem. We understand the concerns and frustrations customers might have, and will try our best to resolve the issues. All communications are handled through Email.

We appreciate customers' positive eBay feedback.

Our return policy is 7 days return or exchange.

Returns are permitted and must be initiated by the customers within 7 days from the date of purchase.

Customers are responsible to check product compatibility issue. If you have questions about product please feel free to email us.

In order to return items, customers must request a Return Merchandise Authorization Number (#RMA) from us by email. All returns must obtain RMA# from us prior to returning the product.

All returns must include all original items, original packaging, undamaged, unused and in re-saleable condition. We will refuse all items that are not in the conditions stated above and we are not responsible for sending back those items to you. Customers are responsible for return shipping costs. Shipping and handling fees are absolutely non-refundable. For free shipping items, the actual shipping cost occurred will be deducted from refund.

Upon receipt of the item and completions of our inspection, a refund or exchange will be processed. If the order is found to be defective, we can either grant a full refund or a replacement with no additional cost. Customers refund or exchanged will be processed ASAP.

If the order is not found to be defective and is as described there will be a 15% restocking fee. Our warranty does not apply to products that have been misused, modified, repaired or abused by anyone. We reserve the right as final authority on whether the products should be replaced or refunded.