3 days after the buyer receives it | I stand by the dolls that I sell and want to make sure that all of my customers are happy. If you have a problem with the doll you receive you must contact me within 24 hours after receiving the doll dmsindelar@beasdollshop.com, tell me the problem and I will send you an RA (return authorization). The doll must be received by Bea’s Doll shop in the original carton with all packing materials and packing list. Dolls returned without an RA will be not be accepted for exchange. |