Did We Mentioned?
SK Exports Is A Powerseller At Ebay & Has Been In Diamond Jewellery Business since June'2003 A whooping 500+ positive ratings to its Credit & Maintaining 98% Positive Ratings Throught 365 days Is Not A Easy Task. We Look For Customer Satisfaction at the highest level & we try to strive for it.
How Do We Take Complains/Delay/Loss?
It is our Duty To Deliver/Ship the Goods on Time thru Secured manner. But during the course of everyday transactions, some unfortunate things like delay/loss/pliferage happen which we try to take up seriously & solve amicably. Customers not happy with our products on account of loss/delay/broken or any other reason can return the good as per our conditions mentioned in auction.
Shipping Time?
1. Local Shipping: 3-5 days
2. National Shipping : 5-7 days
3. International Shipping: 10-14 days
Insurance: Yes Or No?
We recommend that shipping is done thru insurance. Non insured items are not protected/secured hence there is a every chance of loss/pilferage. We don't take responsibility in event of non-insured product. We don't give refund/substitute in that case. In some of our items we have stated compulsory Insurance. Hence kindly note before bidding.
Money Back Guarantee?
In case of Return of Jewellery on account of Any Dissatisfication. We Straightly Give Money Back after deducting 20% of The Bidded Value. Kindly Note While Making Deductions we don’t count Shippin,Insurance or any other charges. Payments Made By Paypal are Refunded thru Paypal Only. Payments Made By Paisapay Attract 3.95% Commission hence this deduction head is too carried out in addition to shipping & insurance.
Paypal Advantage
Customers Buying Overseas can Exercise Paypal Option. We accept Paypal Payments. Once The Items is Sold, Internation Customers can request for Paypal Invoice, we wuld be more than happy. Paypal Exchange Rate as on present day is 1US$=Rs.40.50, hence we wuld send paypal invoice accordingly.
Other Payment Options
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1) Paisapay: Even Our Indian/Overseas Buyers can make payments using their credit card/online bank transfer by using PaisaPay , its quite fast,reliable & efficient. . Paisa Pay has a limit of Rs.30,000 for the transactions which are made thru Credit card. hence transactions worth more than Rs.30,000/- cannot be done thru paisapay. Transactions worth more than Rs.2000/- are considered as high value transaction by Paisapay hence for verification formalities the front & back copies of credit card are to be faxed to the paisapay team upon the payment thru credit card. Once the verification formalities are completed both buyer/seller receive Notification for Payment clearance, hence we can ship the goods thereafter only. Paisapay is a Verified Secured Site Hence All The Confidetionality Matters Pertaining To Credit Card Details Are Maintained in a Secured Manner.
2) ATM Drop Box/Cheque/Demand Draft: Buyers In India can pay using these facilities too.
1) Demand Draft : Kindly Issue the Demand draft in favour of "Puneet Kripalani" payable at New Delhi. Once the DD is realised we will ship ur goods.
2) ATM Drop Box: We bank with ICICI bank hence our acct details are:
ICICI A/c No: 000701057363, A/c holder’s name: Puneet Kripalani, A/c branch details: New Delhi Branch, New Delhi-110001
3)Local Cheques to be made A/c Payee in favour of Puneet Kripalani & to be addressed to us at our shipping address.
4)International Cheques once received will take min. 30 days to clear hence we can ship only after that time frame
How Important Is Ur Feedback?
Our Customers Feedback is Our Bread & Butter or One can say its the Spinal cord of our Existence at Ebay. We request our buyers that in case of any discrepancy arising out of our product, do discuss it before leaving any Negative/Neutral Feedback, as once the Feedback Given cannot be taken back. Hence Kindly Get in touch with us thru email/phone to sort out any problems. Mutual Feedback is Also Available in case of any Hasty Feedbacks given by Buyer/Seller.
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