Product information All our products are guaranteed NEW, FRESH, AUTHENTIC and FACTORY-SEALED! Product that we sell are brand new and sealed as per the manufacturer. Please note that some manufacturers sell foil sealed items while others do not .We do not sell used, overstocks or damaged items. Product will arrive fresh, unexpired with a year or more of a shelf life Payment We accept Pay Pal only at this time. Immediate payment is required for all Buy It Now auctions. Shipping We are sending your order through shipping address which confirmed by PayPal. We are not responsible for any returned package by incorrect address and unclaimed package. If you do not receive your order within 10 business days (US only), please do not hesitate and feel free to contact us. (See above for contact information) Domestic Shipping We ship to United States including APO/FPO addresses, Puerto Rico, Hawaii, Virgin Islands, etc. with delivery confirmation numbers. Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. All orders will be processed in 2-3 business days from the date of payment or the date of eCheck is cleared. The delivery confirmation will be sent via e-mail when your order is processed.
USPS Express Mail - Takes 1-2 Business Days plus 1 days processing time. USPS First Class - Takes 3-4 Business Days plus 1 days processing time (less than 1 lb) USPS Priority - Takes 2-3 Business Days plus 1 days processing time UPS Ground - Takes 1-5 Business Day depending on location plus 1 days processing time. UPS 3 Day Select - Takes 3 Business Day plus 1 days processing time UPS 2nd Day Air - Takes 2 Business Day plus 1 days processing time UPS Next Day Air - Takes 1 Business Day plus 1 days processing time International Shipping We ship to Canada We accept orders, ONLY PAYPAL ! Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. Please allow sufficient time for delivery and contact us if you don't receive your package within 20 business days. If you want to calculate shipping yourself, use Zip code 90670 as a starting destination to calculate freight. Shipping charges will need to be verified. All items will ship within two business days upon payment clearing, but are usually shipped the same day as payment clears by 3:00 p.m.
Feedback Your satisfaction is important. Feedback will be left once feedback is received. That way I will know the item has arrived safely and you are satisfied. If you are not fully satisfied, (....things happen....) please send me a message on E-bay so we can work out a solution and you can return as a happy customer again. Return policy We regret that due to hygiene concerns we are unable to offer returns for this product for any reason other than manufacturer's fault or unless product is grossly misrepresented. The returned product must be FACTORY-SEALED and you will need to contact us within 24 hours of receipt. Before we ship the new product or issue refund we must received the product in question. Due to state law and hygienic reasons, returns cannot be accepted.If the color does not match your hair you can exchanged for different one if you did not open the box,and the product is brand new. In that case you will be charged $15 restocking fee.The product will be ship after we receive the exchanged one. |