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All our products are new with 100% quality guarantee.we tested every products before shipping!
We provide 1 year private warranty(man-made damaged or misusage damaged is exclused), Please note accessories are not included into the warranty. But we can mail customer accessories in need. Only charge cost and mail fee.If the item need to repair, buyer need to send back the item to us by their own cost. if it is need to change new parts during repair,buyer only need to pay for the replacement parts,we offer free repair service . We will send back the item after the repair.
- Note:
Item possibly be damaged during transmit,so if you received a defective item pls contact us first,we could re-send a new one. Pls do not leave any Negative or Neutral Feedback without contacting us! *****Seller would never send a damaged item to wast the shipping cost,( if we re-send it,we would pay one more time for the shippment.)
******pls believe,all the item is in good condition before shipping!
We will offer 7 days exchange or refund service.
1.Defective or Damaged item:
when you received a defective or damaged item pls contact us within 7 days ,we will arrange exchange or refund! Returned item should be shipped back to seller within 7 days with its original package and all accessories after its been delivered!
2.Retured item:
Money back or exchange will be arranged only when we received the returned item
Returned item should be with an RMA number,buyer should get this number from us before return the item to us.
Returned item should be in original condition including the box,packing and all accessories.
For any exchang or refund item,buyer is responsible for return shipping cost,we are only responsible for one way shipping(Hong Kong to customer’s location).Items returned without RMA number or after 7 days will not be accepted. Items must be returned by registered airmail to our designated address.
Handling and Shipping cost are not refunded!
--The item's warranty becomes void:
1> If damaged is caused by :undue wear & tear ,dirt misused,improper installation or operation,neglect accident. 2> If the warranty seal is removed or damaged. 3> If the item was opened ,removed any parts of the item or repaired by unauthorized person. 4> If we found the product is not defected as you described,we won't responsive for all the shipping cost,so pls check carefully before sending the item back. |