{ Payment Information
o All payments must be received within 5 days of the date the auction ended.
o Please contact us should you want to extend this payment period due to any circumstances.
o For Pre-Order Item(s), payment is not due until the item(s) is in stock. We will email you an Invoice once the item(s) is in stock.
o Payment Methods: Paypal (preferred) and Credit Cards.
o California (CA) residents must pay 8.50% Sales Tax. (We do not apply sales tax to Shipping & Handling Fee)
{ Shipping + Handling
o Shipping address must be correct before making any payment.
o Your purchase(s) will be well packaged and sent via USPS, FedEx, or UPS.
o Shipment will be made around 24 hours after the payment has been received and cleared.
o We do combine shipping. Please contact us should you desire to combine your shipment from our multiple listings.
o For international buyers, please use our international shipping calculator by selecting your country from the pull-down menu on the bottom part of this listing.
o You can always contact us to quote for international shipping rates. Please provide your full shipping address along with the email.
{ Warranty + Returns
o Your purchased item can be returned for a full refund within 14 days from the end of auction.
o Refunds will be processed as soon as we have received the returned item(s).
o For returning non-defective product(s), 10% restocking fee will be incurred and deducted from the refund amount.
o We cannot refund shipping and handling fee should the product(s) being returned is non-defective.
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Kerenza Collectibles
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