14 days after the buyer receives it | Refunds on products purchased must be requested within 7 days from receipt, no exceptions. Refunds on products are only issued once the product is returned to the following address’s and K.,231 water st Suite 47, Lawrence, Ma 01841 The item must be received within 7 days of customer’s original receipt or no refund will be due. Items that are incomplete will not be refunded and will be promptly returned to the customer. Refund will not include shipping, handling and insurance cost |