We have 7 days
no-question-ask return policy as long as the items are returned in their
original conditions.
CHECK NOTE!!!
For security reasons, Do not write the My DiaLand anywhere on the outside of the box. Please, Write M.D.L for us.
What is the MyDialand.com return Policy?
MyDialand.com has 7dyas money back guarantee, the day start when you get the items.
Refunds do not include shipping charges or re-stocking fees, if applicable. Please e-mail to
info@mydialand.com regarding
your reason and purpose for your return.
Also, It is important that the product has not been worn or used in any way for a full refund.
If our customer representatives evaluate the product to have been worn or used, a full refund will not be given.
Therefore,
if you wish for a full refund, please keep the item in its original
state and packaging and e-mail us as soon as possible.
CHECK NOTE !!!!!
Cancelled
or returned items are subject to the 10% fee. MyDialand will refund the
cost of the item minus 10% restocking fee that the merchandise
examination and actual restocking costs.(When
the buyer want to return the item that the buyer should pay sizing ring
fee and shipping fee.MyDialand only refund the money without sizing
ring fee or shipping fee!!)
MyDialand will not refund : shipping, handling, and insurance costs.
Order Cancellation
Customer may only cancel merchandise within 24 hours of the placement of the order.
Since
we produce custom order, it may be too late to cancel once the
production takes place. BE SURE to cancel within 24 hours of the order
placement to successfully cancel your order.
Can I cancel my order?
Yes, Customer may only cancel merchandise within 24 hours of the placement of the order.
Since we produce custom order, it may be too late to cancel once the production takes place.
BE SURE to cancel within 24 hours of the order placement to successfully cancel your order.
You can send to the E-mail to
info@mydialand.com to cancel your items. On the other hand all sale items you can not cancel order.
We will offer
exchange or refund your money excluding shipping and handling fees. Notify us that you
wish to return your purchase within 7 days of receipt and we will issue you
a return authorization number by email.
The item must be
sent to us within 7 days after you receive this number, and you are responsible
for shipping and insurance.
Once our diamond
experts have inspected your return, your money will be refunded through PayPal.
Shipping costs are not refundable.
Custom made rings and pendants are not refundable.
What is the MyDialand.com return Policy?
MyDialand.com has 7dyas money
back guarantee, the day start when you get the items.
Refunds do not include shipping
charges or re-stocking fees, if applicable. Please e-mail to
info@mydialand.com regarding your reason and purpose for your
return.
Also, It is important that the
product has not been worn or used in any way for a full refund.
If our customer representatives
evaluate the product to have been worn or used, a full refund will not be
given.
Therefore, if you wish for a
full refund, please keep the item in its original state and packaging and
e-mail us as soon as possible.
Order Cancellation
Customer may only cancel
merchandise within 24 hours of the placement of the order.
Since we produce custom order,
it may be too late to cancel once the production takes place. BE SURE to
cancel within 24 hours of the order placement to successfully cancel your
order.
Can I cancel my order?
Yes, Customer may only cancel merchandise within 24 hours of the
placement of the order.
Since we produce custom order,
it may be too late to cancel once the production takes place.
BE SURE to cancel within 24
hours of the order placement to successfully cancel your order.
You can send to the E-mail to
info@mydialand.com to cancel your items. On the other hand all
sale items you can not cancel order.
) 
MyDiaLand
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