Brand New Carla's Song DVD ROBERT CARLYLE & SCOTT GLENN

SHIPPING - Most orders are processed and shipped out by the next business day. Many orders are even completed and shipped out the same business day! This does not include Saturdays or Sundays. Packages shipping to Virginia will be charged 5% sales tax on the product price.

The shipping table below is to be used as a general reference guide. The details that apply to your specific purchase will be listed during check out.

We are not responsible for carrier transit time. This information is provided by the carrier and excludes weekends and holidays.
Note that transit times may vary, particularly during peak periods or inclimate weather conditions, and that delivery times frames will need to be extended for any processing time frames in excess of 1-2 business

International Buyers – Please Note:

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior

We offer insurance on every item we sell. If it does not show up at checkout, please email us and we can arrange insurance. If you elect to not select insurance and your item is lost or damaged, you will have to contact the shipping company and file any claim.

RETURNS/REFUNDS - We always try to describe items as accurately as possible.We do not accept returns or give refunds unless we have made a mistake and significantly misrepresented the item(s), please e-mail us if this happens.

FEEDBACK - On a regular basis, we go through our feedback file and submit feedback for all of those who have left feedback for us. This policy ensures that everyone gets proper recognition and makes the process smoother for both parties. If you are satisfied with your transaction with us, please leave your positive comment and we will be sure to reciprocate when we do our daily updates. Please contact us with any questions or concerns before leaving neutral or negative feedback. All emails are answered within 1 business day. We would like to rectify any unintentional errors, and would like to ensure complete customer satisfaction. We do everything we can to keep our feedback at 100% customer satisfaction.

Negative Feedback: We process a large number of orders daily and unfortunately do occasionally make mistakes. However, leaving us negative feedback does not resolve the issue! We believe strongly in providing the best in customer service. If there are any problems with your order, please contact us by e-mail through eBay. We will work with you to resolve any issue as quickly as possible.

You may be interested in my other items on eBay. Please feel free to check out our other auctions and our eBay Store, SCG SURPLUS, as our inventory is always changing. Thanks for looking!