3 days after the buyer receives it | We guarantee your 100% satisfaction. If you are not happy with your purchase, we will be happy to exchange the item(s) for you.
Sneakers4U will accept exchanges of unworn, re-saleable merchandise for exchange only within Three (3) days of your receiving date.
Please request an RA# before send anything back or we will not be able to process you return.
ANY CANCELED ORDERS AT CUSTOMERS REQUEST MAY INCURE UP TO A 30% FEE FROM THE TOTAL INCLUDING SHIPPING.
All returns will be processed within 3 business days after being received at our warehouse. Shoes returned without the original packaging will not be accepted and will be shipped back as they came and the customer will be responsible for all shipping costs.
When the item arrives it will be carefully inspected, all items must be in brand new condition as received, with the original box/packaging as they came with without any tape or marks on the box. If in case we do issue you a Refunds it will be issued based on the original form of payment (THE TOTAL PURCHASED AMOUNT INCLUDING TAXES IF APPLICABLE) less 20% restocking fee and original shipping. You will receive an e-mail notification once your return is processed.
Please allow 1-2 billing cycles for the refund credit to appear on your statement.
All returned shoes should be sent to:
Sneakers4U/Ebay - Returns Dept.
P.O. Box 761
Hicksville, NY 11802
RA#: ________________
Please Put a cover letter with a brief description on what you would like us to do. (ex: Exchange, Refund, etc...)
The RA# must be indicated on the outside of the shipped package.
The package will be refused without the RA#.
Freight must be prepaid and the merchandise must be in its original packaging. No freight charges are refundable for any reason other than a shipping error on our part.
We are not responsible for any returned packages that are lost by the shipping carrier.
Our Customer Service department will acknowledge receipt of your return item via e-mail or phone and will make every effort to ship your replacement item within one to three business days. For standard shipping you should receive your order within 6 - 10 business days.
Please note that you will be charged for shipping of your replacement item. Please send a money order for the same amout that the original item cost you to ship.
If the shoes are defective after being worn, please contact the manufacturer to get a replacement - we will not replace worn shoes.
Thank you for shopping at Sneakers4U on Ebay.com |