Welcome to Fascinating Diamonds, where you'll find only the highest quality of fine jewelry along with an outstanding customer service and professional guidance. Quality, Value and Expert Advice are the cornerstones of our business, and we invite you to have a pleasant shopping experience and join our family of satisfied customers.

Since 1995, Fascinating Diamonds has built relationships with thousands of customers and served their jewelry shopping needs. Our company has over Fourteen years of experience in the jewelry industry, and we are located in the heart of New York City's diamond district. We have been featured in the JCK Fashion Magazine, and on the National Jewelers Monthly column.

Returns:

We offer you outstanding value by bringing you the greatest selection of fine jewelry directly from our network of manufacturers to your front door. Unlike most online jewelers, we bypass the middlemen in the traditional distribution channels, and pass on savings of 50-70% to our customers. Our industry partnerships guarantee that our customers receive the greatest selection of only the highest quality fine jewelry at below wholesale prices.

Refunds will be in the original form of payment, via Paypal. The returned merchandise must be accompanied by proof of purchase and all original documentation and packaging.

All merchandise is visually inspected upon receipt for signs of wear prior to the issuance of any refunds, exchanges or credits. 'New and unused condition' means that there are no scratches, marks, or blemishes; the security/price tags are still attached; and the item must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

Returns must be postage prepaid via traceable carrier and, for your protection, insured for the full purchase price of the products, including any shipping and handling charges. In order to protect the package against possible theft, please do not write the words 'jewelry', 'diamonds', or any other terms related to the package being sent (unless required by customs and insurance, etc, where necessary. Fascinating Diamonds will not be responsible for loss or damage of return shipments.

Any unauthorized, improperly packaged, or non-insured packages will be returned to sender. Items that show signs of wear or have been resized (by a jeweler other than Fascinating Diamonds ), do not have security/price tags on them, engraved, altered, or damaged in any way cannot be accepted for return.

Please note: All custom orders must be prepaid. Rings with custom sizes, bracelets, necklaces and other items which we adjusted or manufactured to your specification are not returnable and not refundable.

Returns Time:

Once your return is received, it will be reviewed by our Quality Assurance department. You will receive e-mail notification regarding your return or exchange within 14 business days.

Please note: Returning watches, we strongly recommend that you do not wear your watch if you intend to return it. Any wear will likely result in damage, however minute, that will prevent us from reselling the watch. We strongly recommend that you do not wear your watch if you intend to return it. Any wear will likely result in damage, however minute, that will prevent us from reselling the watch. Any watch that has been scratched, or blemished will not be accepted. Please return the watch in the original box, with all the packaging materials, manuals, blank warranty cards, and instruction booklets. Any additional items included with the watch, such as gift with purchase offers, must also be returned as sent or the cost will be deducted from the refund amount.

Also note, all on sale items that are marked down in price and/or fall under “On Sale Items” category in our menu store or listings, are not refundable or exchangeable.

After an order is placed, we will send you a confirmation. Subsequently, our employees will process your order and get it ready for shipment as soon as possible. The usual order processing time is one to three business days (this includes the time it takes for our security department to review the order and to prepare the item for shipment.)

Please note: Under no circumstances are shipping fees refundable. All items shipped that are Diamond and/or Gold Jewelry is insured. If a loss or damage claim has been made it can take between 30 to 60 days to process. This is the time period required for the shipping companies. If the claim is approved, the funds will be forwarded to you within three days.

International customers are responsible for all import tariffs & duties.

Please give us your feedback, We want you to be completely satisfied with your shopping experience at Fascinatinatig Diamonds. Please tell us what we're doing well and what needs improvement by emailing us at: FascinatingDiamonds@yahoo.com We will post a positive feedback after every successful transaction. We will appreciate the same. Click here to view our feedback score.

We welcome your questions and feedback. Feel free to contact us using any of the methods below
Our diamond and jewelry consultants have the knowledge to help you make the right decision, and most calls are answered in ten seconds.

Call us at: 718-757-1204 or E-mail your questions to: FascinatingDiamonds@yahoo.com. Our hours of operation: Mon - Fri 10 AM - 6 PM EST