Retired Webkinz Webkins Original Monkey w New Tag Code

Contacting us:

We enjoy hearing from you so please send us a note with any questions, comments or concerns. Please use ebay to contact us. Our email address with Verizon is available but we just can not check it as often.

Shipping notes:

· We do combine shipping & offer 3 shipping methods so you can decide between cheaper or faster. Please request or wait for the combined invoice as ebay does not give the discount automatically.  Please send payment within 5 days of the end of listing.

· We ship between 24-48 hrs of payment EXCEPT Sat/Sun. (No post office hrs). If you need your package by a certain date please give us a heads up.

· Delivery time depends on the shipping method /carrier you have selected. Please note our mailing date. Once it is shipped it is in the hands of the carrier, i.e. USPS is not always consistent so please don’t hold us accountable for unexpected carrier delays.

· First Class mail can take over a week across country but usually 3-5 days

· Parcel post may take from 3-9 days but this is not guaranteed. Sometimes 3-5 weeks. It is a money saver but please only select parcel post if delivery time is not an issue.

International Shipping:

· Tracking info for International shipments is more limited, please contact us or visit USPS.com for details.

· Sorry Canada, tracking/delivery confirmation almost NEVER updates for priority & does not exist for first class. (nor do they offer insurance on our type of items) In many cases we do offer options if your item is lost or has issues @ customs so please contact us for details. USPS doesn’t even offer a delivery time estimate for first class so you could have it in a week or a month & they don’t have to explain.

· Ebay recommends we include the following: 

· International Buyers – Please Note:

·         Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

·         Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

· That being said, due to the type, weight & value of many of our items, you will not pay customs tax. Please write before bidding/buying if you have concerns. 

· We are happy to ship anywhere, but please understand that delays happen & customs is an unpredictable process. Once a year something disappears with out a trace, sometimes delivery takes weeks without explanation or here & there something arrives damaged. We’ve just about seen it all. We are always happy & willing to work with you so please send us a note to work out your particular issue.