XCase will
exchange any Genuine Eminence Product within 7-days
after you have received your merchandise for the same
item. Eminence Products may be returned within
7-days. Return item(s) must be shipped at
customer's expense in original packaging and must be in
new condition. If any item(s) are not in new
condition the return or exchange will not be accepted.
All Eminence returns are subject to a 20% restocking
fee, shipping costs paid at time of purchase will not be
refunded.
Genuine Eminence
Limited Warranty
The
Genuine Eminence warranty remains in effect for seven
years from the date of the first consumer purchase (in
the US) with the original bill of sale. Without an
original bill of sale, the manufacturing date will
establish the beginning of the warranty period.
Your
warranty covers all defects in material and workmanship
except: damage caused by accident, misuse, abuse,
product modification or neglect, or damage incurred
during shipment; damage resulting from the performance
of repairs by unauthorized Genuine Eminence recone/repair
centers; claims based upon any misrepresentation by the
seller; any Genuine Eminence product on which the date
code/serial number has been defaced, modified or
removed.
Eminence
will pay all labor and material expenses for all repairs
covered by this warranty. Please be sure to save the
original shipping cartons. A charge will be made if
replacement cartons are requested. You are responsible
for transporting your product for repair or arranging
for its transportation and for payment of any initial
shipping charges. Eminence will pay the return shipping
charges if repairs are covered by the warranty.
Eminence's
liability is limited to the repair or replacement, at
our option, of any defective product and shall not
include incidental or consequential damage of any kind.