7 days after the buyer receives it | Items returned that have been opened or lacks a return authorization number will not qualify for any credit, and will be shipped back to you at your expense.
Shipping charges are non-refundable if an order is returned to us. Returns may be subject to 20 % warehouse restocking fee if the error is not on the part of Anime Collect.
To request a return authorization number. Please contact us.
Any item returned to us without prior authorization Form will be shipped back to you at your expense, so please make sure to get a return authorization before sending anything back to us. |