Returns All sales are final Costumes will be unable to accept refunds or exchanges unless the order was shipped in error (e.g., incorrect size). ALL OTHER SALES ARE CONSIDERED FINAL When you are preparing to ship your item(s) back to us, please include your user ID and e-mail address clearly on the outside of your package, regardless of whether you are using a box or an envelope. It is extremely important that you include the user ID with your package. Out of Stock If there are items that are out of stock, you will be notified by email first (please make sure to always provide a correct and current email address for this reason...an email address that you can always check. You will then be given the choice of substituting another item of the same nature, or canceling the whole or partial order. Until we hear back from you, we will hold your order up to 5 days and then we will automatically cancel your order out. Payments and insurance We accept Pay Pal only Insurance include in your order by UPS Loss/Damage protection included up to $100

We ship by UPS Ground only We ship 24 hours after we receive clear payment When your order leaves our warehouse, you will receive a shipment confirmation email. In this email, we will also include a tracking number. This tracking number can be used to track your order at the www.UPS .com We do not ship internationally PLEASE NO P.O. BOXES We do ship to APO/FPO