ENTER THE DRAGON Warner Bros DVD Regency CDA BOX SET

SHIPPING CHARGES, OUR CONTACT EMAIL INFO & OUR RETURN POLICY

The COST of shipping and handling has risen every year. As a buyer you must realize that eBay sellers pay for many fees associated with selling an item. These include listing fees on ebay, fees that ebay charges upon the sale of an item and paypal fees charged for receiving payment from a buyer. Furthermore, the cost of shipping itself includes more than just the cost of postage:   It includes my supplies (printer paper, printer ink, labels, envelopes, boxes, etc.).  It also includes  trips to the post office, gas etc.  CONTACT US through ebay message system. We get a very high volume of emails, and may not get to yours in time. However if it is a question that you may have it is probably answered in these SELLER POLICY sections here. Please check for your answer in here first. If your item  malfunctions and a refund is to be issued, the amount of $3.00 will be deducted from the refund per item to cover the handling charges.  If you have any issues with my refund policy, please do NOT bid on this or any other items I have listed. I am committed to the satisfaction of my customers and try to provide the highest level of service and excellence.  My items are both cleaned and tested for functionality prior to shipment.  If upon receipt, you find that the item does not play properly, it is your responsibility to contact me within 48 hours of receiving the product according to delivery/tracking confirmation.  Otherwise, my return policy expires and I cannot accept the dvd/cd/game back.  It is your responsibility to ship back the movie within 3 days after receipt, providing me with the tracking number at time of mailing.  Return shipping costs are not covered.  Once I receive the dvd/cd/game, I will attempt to replace it.  Otherwise a refund will be issued immediately via PayPal minus the handling charge referred to above.  Refunds are only considered if the movie does not play properly.  The case and cover art are sold as-is but please note that we do not send damaged cases or misrepresented items.

CUSTOMER SATISFACTION & FEEDBACK

IF you are satisfied with the transaction, please leave POSITIVE feedback immediately. If you have any issues or concerns after receiving the item, please EMAIL US immediately. As mentioned above we get a lot of email and try our best to answer all questions. So, if we do not respond immediately, it is because of the volume that we get, and not because we are ignoring your communication. Allow between 4-7  days for us to process and resolve your concerns.  It is sad to note that some new ebayers just leave negative feedback or do not give five stars because they did not agree with our policies but yet bought the item regardless.  This is done without even contacting us.  This is a form of unprofessionalism in the highest degree.  In this respect, we ask all buyers, that if you ever have any problem with your item, to please email us within 48 hours of receiving your item so that we can look into your concern. Thank you in advance for your kind cooperation to communicate and to be fair in this process.  As you can see by our feedback, we have a very high degree of customer satisfaction.