New weber charcoal portable grill char Q BBQ barbecue

About us

Dear Customers hello,
Here at one place online we are committed to provide you with the highest level of Customer service and offer you an exciting line of products at comfortable prices. We are a relatively small business run by truly dedicated and honest people and we know how important it is for you to find your products quickly, buy them from somebody you can trust and to get a fantastic Customer service along all the way. That's why we're here and we are excited to offer you all of these qualities at 'one place online'. The great advantage of our modest size is that we can allow ourselves to focus and pay much more attention to our Customer's satisfaction and needs. We offer an unmatched Customer service and support along with premium quality products but without the premium price tags. The fact that we work directly with genuine manufacturers and authorized distributors insures that you always buy new, 100% authentic and original items with a manufacturer's warranty. Our large selection of products continues to grow gradually, just browse through our eBay store to find yours.
 

Shipping

We offer shipping discounts on multiple item purchases and most of our products are available within the US. However, certain items can also ship worldwide. It's always a good idea to check the "Shipping & Payments" tab above and see whether your Country is listed among the available options. Customers from Alaska, Hawaii and Puerto Rico please contact us before placing any orders. Once your payment is complete, most of our items will ship the same or the next day via UPS/FedEx. Some larger items like our stoves, some furniture and a few others may require additional handling time prior shipping takes place. Larger items will ship via common carriers. All shipping is on business days (Monday through Friday). Once your item ships, we'll send you a tracking number to track your order online. Shipping time is location dependent and usually our US Customers receive their orders within 4-8 business days from the order's shipping date. If you'd like to use a faster express shipping method please contact us for a quote. By default, we ship to your registered Paypal address. At this time we are not able to ship to APO/FPO addresses as well as P.O. boxes. International Customers please note! custom fees, VAT and similar import duties are not included in the item's or shipping prices. These additional fees, if applicable, will be the buyer's responsibility! For more information please visit the customs website in your Country.
 

Payments

We accept all major credit cards through Paypal payments and are Paypal verified. Using Paypal you always know you can shop online freely with a 100% buyer protection. Paypal supports VISA, MasterCard, Discover and American Express among others. It is the most common way to pay on eBay and registration takes only a few minutes. Click here to register now for free.
 

Returns

Customer satisfaction is our main goal. If the unlikely occurred and an item you bought from us requires an exchange or needs to be replaced we will quickly take care of any such situation. If you've just changed your mind and want to return an item , it must be returned in the same condition as received including all the original content and packaging. Requests for returns must be made within 3 days upon receiving your product. Customers who return an item will be refunded excluding shipping charges. A restock fee of 15% - 20% may also apply depending upon the vendor. You must contact us prior attempting to return any merchandise.
 

Customer Service

We are committed to provide you with the very best Customer service and shopping experiences possible. Please look at our QA section to find answers to many common questions. If you can't find an answer there please don't hesitate to contact us regarding any issue or questions you may have. You can use the "ask a question" button located at the "seller info" section of each listing page. During daytime questions are usually being answered within a few hours or less. EST - Eastern Standard Time.
 

Add us

We're constantly updating our stock items as well as adding new merchandise. Please Add us to your favorite sellers list and sign up for our news letter to receive the latest updates, new arrival notifications, special deals and much more.
 

Tips

Searching for an item:

Go ahead and browse through our eBay store you'll find hundreds of fantastic items for your home, office, outdoor and more. All organized by categories and easy to find. If you can't find a specific model among the brands we offer, please contact us and we'll try to arrange it for you as quickly as possible. When searching for an item, in most cases you will search by brand or a specific name, like "kneeling chair" or "wood stove". Search our store by typing the desired product name in the search box tool located at the banner, next to our logo. It is very precise and will help you in finding your item even quicker.
 

Feedback

We review your feedbacks on a daily basis and your satisfaction really makes us happy. However, we're still working very hard to improve upon this even further. Please, if for any reason you are not satisfied with a product you bought from us or there's any concern that's bothering you, don't leave us negative or neutral feedback as well as low ratings because it just won't solve anything! This feature is probably made for the most extreme situations when there's no communication between the sides. Such situations are absolutely out of anything we represent. Just contact us and explain your concern, we will do our best to assist you in solving any issue quickly and efficiently. Take a minute to read our simple policy above and our QA section just to see if our terms suit your expectations. We're really trying to make your shopping experience with us as simple and pleasant as possible for you to enjoy it time after time. Your satisfaction is our success! Thank you for choosing us!