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Item:The Power of Apology: Healing Steps to Transform All Yo
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The Power of Apology: Healing Steps to Transform All Yo

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Ended:Nov 12, 200907:37:45 PST
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Item number:230387932255
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Item specifics - Textbooks, Education
Author: Beverly EngelFormat: Hardcover
Publisher: John Wiley & Sons IncISBN-10: 0471399078
ISBN-13: 9780471399070Educational Level: --
Product Type: --Publication Year: 2001
Subject: --Language: English
Condition: Good  
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Detailed item info
Synopsis
Engel discusses the healing power of apology and encourages readers to understand that forgiving and asking for forgiveness can mend broken relationships and keep healthy relationships strong.

Size
Length:253 pages
Height:9.8 in.
Width:6.5 in.
Thickness:1.0 in.
Weight:18.4 oz.

Publisher's Note
A fascinating and inspiring exploration of the healing power of apology and how to put it to work in your life
While books on the subject of forgiveness abound, until now there have been none focusing on one of the most important aspects of the forgiveness process—apology. In this inspiring and instructive new book from internationally acclaimed therapist and self-help author Beverly Engel, readers learn why apology is so important to our emotional and physical well-being and why our inability to apologize is the source of a great deal of the dysfunction and unhappiness in all aspects of our lives. Beverly Engel sheds new light on contemporary relationships by explaining why apology is such an important part of the forgiveness process and—with the help of many moving real-life stories of people of all ages, including accounts from her own life and her patients’ lives—she passionately demonstrates the transformative power of apology.

In this first-of-its-kind book, Engel offers her practical, easy-to-follow prescriptions for putting the power of apology to work in our own lives now. Based on her quarter century of research and clinical practice, she provides dozens of exercises and strategies to help readers learn to ask for, give, and receive meaningful apologies—as well as guidelines for those who tend to over-apologize. She also shows readers how to make amends to those with whom they have lost contact, how to understand and deal with a partner or family member who refuses to apologize, and how to teach children to take responsibility for their actions. The Power of Apology is destined to be a classic.

Beverly Engel (Los Osos, CA) is a psychotherapist and the author of thirteen books dealing with women’s and relationship issues. She has been featured on Oprah, Donahue, Ricki Lake, Sally Jessy Raphael, and other nationally syndicated programs.
Discover the healing power of apology and put its magic to work in your life

"Beverly Engel has eloquently explained the power of apology in a remarkably insightful and perceptive manner. This book is a wise contribution to the ever-growing literature on forgiveness and reconciliation. No one has been better able to explain what an apology means and its role in reconciliation."–Rabbi Charles A. Klein, Author, How to Forgive When You Can’t Forget: Healing Our Personal Relationships

"Readers of this wise and lucid guide to the neglected art of authentic apology will acquire a powerful tool to help repair relationships with others and with themselves."–Jeanne Safer, Ph.D., Author, Forgiving and Not Forgiving: A New Approach to Resolving Intimate Betrayal

"In The Power of Apology, Beverly Engel looks through the eyes of both giver and receiver. She provides practical, thoughtful advice on how our everyday use of apology can transform our lives for the better."–Ted Wachtel, founder of Real Justice, coauthor of the bestselling Toughlove

"An engaging and in-depth book on a subject that has rarely been addressed so intelligently and thoroughly. Ms. Engel offers the reader specific suggestions that can help you improve all your relationships."–Steven Farmer, M.F.T., author, Adult Children of Abusive Parents

"Apology is one of the most healing interpersonal social interactions. In The Power of Apology, Beverly Engel provides compelling evidence that apology can heal personal relationships and that it has the potential to transform families, communities, and this global village in which we live."–Heather Wilson, Ph.D., Director, The Forgiveness Web™,www.forgivenessweb.com

Industry reviews
While forgiveness has become a ubiquitous theme in spirituality, recovery and New Age philosophy, the element of apology has become conspicuously absent. Engel (The Emotionally Abused Woman), a longtime therapist, takes it up as "a cause," claiming that this healing practice can prevent divorces, family estrangements, lawsuits, and even atrocities like school shooting. Giving and receiving apologies for mistakes, oversights or offenses-which many people avoid, sometimes for legal reasons-are "crucial to our mental and physical health and well-being," she asserts. Failing to admit error and express regret "adds insult to injury" and "is one of the most blatant ways of showing disrespect," she says. Engel provides detailed information on how to make "meaningful apologies…that will be heard and believed," made up of the "three R's: regret, responsibility, and remedy." She is also unusually conscious of the gray areas, where apologizing or forgiving may be inappropriate or impossible, and where "overapologizing" may reflect low self-esteem. A particularly fresh and useful chapter on the workplace offers excellent practical advice for responding to unhappy clients, customers, co-workers, employers and employees. Unfortunately, Engel devotes little attention to the difficult task of asking for apologies, after declaring that "it is your responsibility" to do so when feeling injured. Her otherwise thoughtful and lucid guide to "this important but neglected aspect of forgiveness" will be welcomed by many who have struggled to ask forgiveness and to forgive. (Aug. 24) (<I>Publishers Weekly</I, July 2, 2001)


Portions of this page Copyright 1995 - 2010 Muze Inc. All rights reserved.

The Power of Apology: Healing Steps to Transform All Your Relationships

Beverly Engel

ISBN:
0471399078
Title:
The Power of Apology: Healing Steps to Transform All Your Relationships
Author:
Beverly Engel
Book Condition:
Good
Item Notes:
DUST JACKET WORN AS IT HAS SERVED IT'S PURPOSE AND PROTECTED THE BOOK, THE REST OF THE BOOK IS IN GOOD CONDITION,
Binding:
Hardcover
Publication Date:
2001-07-24
Publisher:
Wiley
Pages:
272
Height:
0.9800 inches
Width:
6.5400 inches
Weight:
1.1900 pounds

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