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How can we sell high quality .925 sterling silver items so inexpensively? We do not stock items until they are ordered. Through an agreement with our premier distributor we can order a large quantity of items each day at a below wholesale cost. Due to the unique relationship we have with our suppliers we can order a large quantity of items each day at a below wholesale cost so we can offer you a price below what many retailers can purchase the same item for.
What's the catch? It takes an extra 3 days to get the item to you, however your patience is rewarded by receiving a savings of 50% - 75% off the standard retail price for these high quality items. In fact, many retailers order directly from us.
Here is a sample of what you can expect from our shipping department:
Example:
Jan 1 - Item bought and paid for
Jan 2 - We add to our bulk order from distributor
Jan 5 - Your item arrives at our location
Jan 5 - We ship your item
Jan 7 - 14 - You receive your item depending on your approximation to Michigan
Please allow up to 2 weeks for delivery depending on your location in the US to Michigan. Your satisfaction is very important to us. We want all of our customers to have a 5-star experience and the best way we can think of is to be as honest as possible that the item may take two weeks to arrive.
OUR PRODUCT
You are buying with confidence NEW 925 sterling silver jewelry. All of our jewelry is carefully inspected to ensure you the finest quality. Our stones are stated in the listing if they are real or simulated.
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We ship Monday - Friday 1st class parcel post through the US Postal Service. We use PayPal’s label system which includes a delivery confirmation / tracking #. You will receive an automated email from PayPal once we have created this label and you will be able to track your purchase in EBay through the won item.
FREE SHIPPING in the United States (International please information below)
US delivery time once received at the post office - 2-9 days depending on proximity to Michigan
INTERNATIONAL SHIPMENTS:
* $2.00 per item for International purchases
* International delivery time once received at the US post office 1-3 weeks
* Customs form - It is illegal for us to falsify this form. We can not mark the items as gifts or falsify the value, please check with your tariffs before purchasing if this is of a concern.
International Buyers – Please Note:
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Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
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Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
RETURN POLICIES FEEDBACK
We want you to be happy with your purchase. If you are not completely satisfied, please contact us within 5 days, and upon the return of the package we will issue you a full refund (less our original postage cost).
Unauthorized or delayed returns will not be accepted.
We feel that you are a 5-star client. POSITIVE FEEDBACK will be left immediately upon receipt of payment in PayPal.
We strive for 5-star satisfaction with you (EBay only rewards sellers for 5-stars) before you leave less then that please see if we can resolve the issue to your satisfaction.
We will do our best to resolve all issues and will make sure your shopping experience is 100% satisfactory.
CONTACT - INFORMATION
You will receive an automated email every time you 1. Make a purchase 2. Payment clears PayPal 3. We print your shipping label. If you are not receiving these emails please check your settings and junk folder
We answer every email within 12-24 hours Monday - Friday. If you have not received our response within this time frame, please don't hesitate to email us again.
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