About Azulio       

   We are committed to providing unbeatable deals on BOOKS, MOVIES, MUSIC and more along with unparalleled customer service.  Rest assured knowing that your order will be handled in a caring and professional manner.  Our commitment to you includes:

• Orders shipped within 1 business day
• Email confirmation of shipment
• Free USPS delivery tracking on dometic orders*

         *Please note that delivery tracking is not available for APO or international orders.

Payment

We accept credit cards, debit cards, and bank transfers through Paypal.  

 

Shipping Fees

Shipping Method	Delivery Timeframe	Books	Media	Multiple Items	Discount Applied
Standard	5 - 15 Business Days	$3.99	$2.99	30% Discount on shipping for each additional item!!	At Checkout
Expedited*	3 - 5 Business Days	$6.99	$5.99		At Checkout
International*	2 - 4 Weeks	$12.99	$9.99		Please email for invoice

*Extra charge may apply for expedited or international items weighing more than 2 pounds.

Special Offer:  50% Discount on total shipping for 10 or more items!!

Please email us at info@azulio.com for the combined shipping invoice on your order of 10 or more items.

 

Returns

Your satisfaction is very important to us. Please contact us via email regarding any problems before leaving negative feedback. If you see any defects, damages, or material differences with your item please let us know and we will do whatever we can to fix the problem.

We accept returns that are postmarked within 30 days of the shipment notification. Mail returned to us as undeliverable, unclaimed, refused, or insufficient address will automatically result in a refund of the purchase price, less the cost of shipping.

 

Frequently Asked Questions

Do you accept payment other than paypal?

No.  Payment must be made through paypal please.

 

How do I get combined shipping for more than 10 items or for inernational delivery?

Please email us at info@azulio.com or request an invoice through ebay for a combined shipping discount on 10+ items or international delivery.

 

How can I ensure that I receive my shipment notification?

We send shipment notifications to the email address that you have on file with ebay.  Please be sure that your email address is up to date and add info@azulio.com to your address book in order to keep your spam filter from blocking us.

 

How do I interpret the condition?

We follow standard grading guidelines.  Here is more detail:

     New:  Brand new, unused item in perfect condition.

     Like New:  An unused item that may show minor wear.

     Very Good:  An item that has been used and may show signs of minor wear, but overall remains in excellent condition.

     Good:  A standard used CD in good condition.  Original case and artwork are included.      

WE GUARANTEE THE QUALITY OF ALL OF OUR MEDIA PRODUCTS!!! 

If for any reason your item does not play as it should we will refund your money.

Is your product legitimate?

We only sell authentic products.  We never sell bootlegs or fakes.