Please double check and confirm the sizes of your pet before your purchase. Because of the special nature of pet products and avoiding cross-infection, We can’t accept any returns. We will inspect our products carefully before shipment. Thanks for your comprehension.

Payment:
1. We accept PayPal only.
2. Your shipping address must match your PayPal address. If you want to change address, please change it before you make the payment!
3. Any questions feel free to contact us.

Shipping:
1. We ship to Worldwide.
2. Please make sure the Ship-To address is correct when you remit payment, we are not responsible for any wrong or undeliverable addresses. item will be shipped out as soon as possible.

Feedback & Customer Satisfaction:
We thanks every eBayers'  positive feedback and we will leave feedback to you for orders which have completed and have left 5 star positive feedback to us. Please contact us before leaving any negative or neutral feedback, we would like the opportunity to correct any problems. Customer satisfactory is most important to us!!

Returns:
We offer a 7 days (from buyer received) return and exchange policy. If you're not 100% satisfy with our products, you can return them within 7 days for an exchange or full refund (Price + original Shipping Cost, the shipping back cost is at buyer's own expense). 
We will ship the replacement once we have received and processed the returned item. If you request for a refund, we will notify you via Email of your refund once we have received and processed the returned item.
All Exchange/Refund requests are only accepted with return. No lost item claims accepted if you chose a shipping method which is without tracking information.