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Mall -e dot net, Policies, Information &
Disclaimers
Ratings for Merchandise Condition :
We
offer this rating to better your decision in
bidding on our auctions. In inspecting each
item we use the following key:
* BRAND NEW, SEALED, FACTORY NEW -
The item is Unopened, factory Sealed, as if
it were bought straight from retail store.
** NEW, NIB, NWT - An item with this
rating is New, Unused and comes with the
Unsealed Original Packaging, Box
*** LIKE NEW - This rating is for
items that are used but are comparable to
new, showing no blemishes or marks
**** GOOD - This rating is for items
that are used and may show signs of average
use showing light scratches/minor blemishes
and wear from typical use.
***** FAIR - A rating of fair means
that this item shows signs of "more than
normal use", have multiple blemishes, and/or
a part may be broken that does not effect
the normal function of the unit.
******POOR/SALVAGE/PARTS - This
rating is for those items that may not even
work due to the condition or could be
falling apart. These items should be
considered for Parts and/or Salvage
Returns - Refunds:
*All
sales are final which means All items are
sold with no returns. if you win one of our
Auctions and/or purchase an item from our
e-bay store and decide you don't want it,
and/or you don't like it, and/or you didn't
tell your spouse/partner you were buying it,
then you are stuck because under these
circumstances, there is "NO RETURNS"
If you receive your merchandise from one of
our Auctions, or from our e-bay store and it
is broke, "Not" working as it was made to do
from the factory, and/or you feel the
Auction description did not accurately
describe what you received then you
are immediately eligible for a
"Return Refund" (item is returned and a
refund is made), and/or a "Return
Replacement" (item is returned and we
replace it with the same type of item equal
to what was purchased or one equal with a
greater value). All returns must be
as follows: The buyer notifies Mall-e dot
net of the problem by e-mail via the e-bay
e-mail system within 24 hrs after receiving
your item based on Date of Delivery
per Tracking ID #. * Returned Items must
be in the same condition in all ways as it
was when it was shipped to you.
FYI:
Buying Used Video Games & Dvd Movies Return
Policy:
Even thou we own & use a very
High Quality Disc Cleaning & Repair Machine,
You can have some trouble when Buying Used.
Our equipment will certainly increase the
odds of all being well however, problems can
happen from time to time. We currently have
in our Used inventory, some 14,000 Dvd
Movies and over 5,000 Video Games of all
Formats ie X-Box, PlayStation, 360, PS2 &
PS3 etc. WE WILL REPLACE ANY DISC (Video
Game - Dvd Movie) that DOES NOT WORK! You
must choose a replacement Game or Dvd of
equal value if you get one that will not
work on your system. We will NOT GIVE MONEY
REFUNDS for these used Games. (This Does Not
Apply to X-Box 360 Games and PS3 Games as we
do not have that large of inventory to make
it fair to the Buyer to choose another
replacement from them.)
Again, If you do not like this Policy or do
not agree with it then PLEASE, Do Not Buy
any Used Video Games or Used Dvd Movies from
us.
Used
Video Games and Dvd Movies:
FYI Extra = NEW:
*New Video Games and/or DVD Movies are
still in the factory cases and might or
might not have the original clear plastic
wrap on them. All New Discs should be
totally spotless and can clearly be
identified as New. Some of our New cases may
also have a # marked on the case for ID
purposes at our home based store, but was
never used if classified as New.
USED:
*All used Games and DVD Movie Discs are
classified as used if we know ahead of time
or we have used them in our store. All used
Discs have been cleaned and buffed by a
professional "Disc Cleaning/Repair Machine"
which we own. This machine is made by Vin
Mill and is a leader in the industry. All
discs, New and Used are always free
from marks and scratches prior to sale. All
Discs are checked prior to shipping also.
Most "Used Discs" will have an aluminum
swirl type finish to them and are in like
new condition on the bottom, which is also a
trademark of ours showing the disc was
processed by us. Everyone should also
realize, because of the many different types
of DVD players and their age and condition,
DVD movie discs new and used may sometimes
freeze or flicker from time to time. It is
unreasonable for a DVD to lock up, skip
regular or freeze up however and would not
be considered acceptable under any standard,
especially Mall-e dot net. If you Buy a Used
Video Game and/or a Used DVD Movie and it
DOES NOT work and/or it operates
unsatisfactory we will accept it for a
"Replacement ONLY" Return. You may return it
but you must choose another one of the same
type or price for replacement. If you do Not
Agree with this Policy then Please DO NOT
Bid on any or Buy any Video Game/DVD Movie.
Pictures:
* Mall-e dot net will always use actual
pictures of the item (s) being put up for
Auction. Sometimes for various reasons we
will use "Stock" pictures taken usually from
the internet. It should be noted however,
anytime a stock picture is used in our
Auctions or e-bay store ads, it is "NOT" a
representation of the items condition and/or
that the item being sold is new.
Factory Boxes:
* Because of the way in which our
merchandise is purchased via our store, and
the various places, much of our merchandise
is Brand New. Not all of it is delivered to
us still in the factory boxes as it was
packaged from the factory. Therefore, we do
not always have the factory boxes and from
time to time we will ship new merchandise
listed in our Auctions and in our e-bay
store in other type boxes. These boxes are
size appropriate and packaged in a safe
manner according to the U.S. Postal Service
and UPS packing standards.
Shipping
& Handling:
* All items are shipped to buyer's eBay
address. Before you pay, make sure
your address in ebay matches the address you
would like us to ship to.
* Most of the time Mall-e dot net will ship
out your item within 24 hrs or No Later than
48 hrs (2 Business Days) after receiving
confirmation of your Payment received. This
is solely based on our volume of sales at
that time. No matter what, Mall-e dot net
has automatic pick ups for shipping 2 times
a week, Wednesdays and Fridays. This will
assure a quality service for our customers
who we want as returning customers who tell
others about Mall-e dot net.
** At this time we are not able to ship
overseas. We are working to change this
situation hopefully in the near future.
*Mall-e dot net charges the absolute lowest
possible Handling charges it can. We do not
use this "Title" as a place to up the price
of our Auctions for the buyers. Our Handling
charges are very simple, they cover the
costs that are involved in preparing your
merchandise for shipment. Yes, there are
some very real costs associated with packing
merchandise depending on what's being
shipped however, leftover newspapers still
have the same value in my packages to be
shipped as to the ones in my garbage can.
* Mall -e dot net cannot ship to any PO Box
addys. All shipments must at a real address
where if needed someone can sign for the
delivery if needed. Also, we will not ship
to anyone who is not PayPal verified.
* Mall -e dot net will do combined shipping
for multi purchases.
Insurance:
* We encourage every buyer to "Insure" all
merchandise for Shipping. If you want
Insurance and we do not have it quoted,
simply e-mail us and we will get the info
ASAP for you.
Payment and Merchandise Identification
(Security & Theft):
* Because of the people that work hard every
day to find ways in which they can steal
and/or take advantage of all the honest hard
working people, Mall-e dot net along with
e-bay is forced to work just as hard to
protect customers from them. We can accept
Visa/MasterCard along with most all Debit
cards as well. PayPal is always the choice
of payment and has become the biggest source
for payments by most doing business with
e-bay.
* Mall-e dot net has also been forced to pay
extra for more server space in order to
house the enormous amount of extra Pictures
we must now take. These are not the pics
used to display our items in the Auction,
but all the extra pics taken in order to
show special features or markings that we
have made in order to verify "Our
Merchandise" and the merchandise shipped.
Online boosting is out of control and the
only way to combat it is by proving what
merchandise was shipped. (Online Boosting: a
buyer pays for good merchandise and when it
arrives claims it is broke or doesn't work.
The buyer attempts to ship back a "look
alike" item that is broke seeking a full
refund.) Anyone attempting online boosting
will be reported to e-bay, law enforcement,
and the local host for the IP of the
attempted booster.
Warranties and Guarantees:
* As a overall policy, mall-e dot net does
Not give or imply any Warranties and/or
Guarantees for any of its merchandise sold
at Auction and/or in its e-bay Store.
Mall-e dot net does from time to time give
guarantees on some of its merchandise,
however, any time a guarantee is given it
will be spelled out with details in the item
description of the Auction and/or the ad
description in our e-bay store. If it is not
stated in writing, it doesn't exist!
* Warranties are typically given by the
company that made the product you have
purchased. Warranties are never made for,
nor will they cover "Used" merchandise. One
very Important thing to consider when you
buy "New" merchandise from a place like
e-bay. Most of the time people in general do
not register new merchandise they buy no
matter where they bought it. You are the one
responsible for filing or registering your
products which will in turn start and
validate your product warranty. You won't
know or you can't get it unless you try. I
know many people who have bought items at
flea markets and similar places and
registered them for the warranty. Many of
those did need to use it and never had any
trouble, common sense was the basis for the
process.
Who and What is Mall-e dot net:
Mall-e dot net is our online business for
what was our 3,000 sq ft store called
Premier Video in Clarksville Indiana.
Premier Video was 5 minutes to the bridge
that crossed from Jeffersonville in southern
Indiana to Louisville Kentucky.
Mall-e dot net, as was Premier Video, is a
family owned business which prides itself on
its reputation for delivering great
merchandise at prices which has always
brought our customers back. Premier Video
started with 600 Dvd movies, 200 video games
and approximately 6 of the older Video game
systems like the Nintendo 64 and the
Playstation 1. After some 3 years, only 36
months later, Mall-e dot net has over 14,000
Dvd movies and over 10,000 different types
of video games. Included also, is
approximately some $250,000 worth of other
merchandise because of our major
"Buy-Sell-Trade" business. This brought in
everything from computers and all types of
electronics to tools, bicycles and even a
new high dollar vacuum cleaner. Everything
purchased by the business, including the
addition of a Tanning Salon which we added
to our store with 6 new age tanning beds was
bought and paid for by the stores profits.
While the storefront business had to close
so we can care for another family member
failing in health, we still continue buying
new merchandise regularly so we can continue
to feed our new online store bringing you
what you want, at the prices you expect.
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