* Buyers from Canada, Italy, Asia and Africa we only proivde the USPS Express Mail.
Starwatch Buy with Confidence Guarantee
We guarantee all items we sell are 100% authentic. If you are unsatisfied for any reason simply send the item (s) back for a full refund.
All returns accepted within 14 days provided item is in original condition with no damage and with all tags still attached. Buyer to pay return shipping. Full purchase price will be refunded promptly minus shipping and handling charges.
Our Terms and Conditions
It is our passion to provide exceptional customer service and to exceed your expectations. The following terms and conditions are not meant to indimidate or hide anything from you but rather to provide you with answers to any questions you may have regarding our normal business practices. PLEASE DO NOT BID on any of our items without first reading these terms and conditions, as once you have placed a bid you will have agreed to these conditions.
Hours of Operation. We typically are available and at a computer from 9 am-10pm ET. If you contact us after hours we will return your email as promptly as possible and always within 24 hours.
Feedback. We leave positive feedback once we receive your cleared payment. We will never make you wait until you leave positive feedback for us. We only ask that you give us a chance to fix any problems or concerns before leaving negative feedback for us. Once you are satisfied and happy with your purchase your positive feedback will be greatly appreciated.
Shipping and Handling Charges. Shipping and handling charges are as stated in each auction. These prices include a small handling charge for high quality custom boxes and protective packaging. This fee is based on our actual costs and complies with all Ebay policies regarding such fees.
Shipping Schedule. We typically ship every order within 1-2 days of receiving cleared payment. All Express Mail orders will go out within 24 hours. We will send you an email once your item has shipped with tracking information if your shipping choice includes one.
Note to International Buyers. We will mark the customs form as a gift and put a low value between 10 to 30 dollars to avoid customs fees and duties. However, buyers purchase may be subject to customs duties, and other taxes or payments required by the law of your country.
Bid Retractions. Once you have placed a bid in one of our auctions, "Your bid is a legal contract" and you may not retract it for any reason without our permission, which we may withhold in our sole discretion. Please DO NOT BID until you have all of the information you need about an item. We are always here to answer any questions you may have.
Nonpaying Buyers. We do not tolerate nonpaying buyers (NPB's). If you are the winning bidder and you fail to contact us within 3 days after an auction closes or if you fail to pay within 7 days after an auction closes we will presume you are a nonpaying buyer, your purchase will be canceled, you will be reported to Ebay, and you will be barred from ever bidding again on our auctions. If however you contact us promptly and have run into financial or technical difficulties we will work with you in a reasonable manner.
Auction Termination. We reserve the right to terminate any auction prior to the closing date should the need arise. In that event we will notify each bidder, and let them know whether and when the item will be reposted.
Communication to Seller. We prefer that all communication goes through Ebay's "contact seller" link.
Disputes and Negative Feedback. Before opening any formal complaints, disputes or leaving negative feedback you agree to contact us and allow 24-48 hours for us to respond and correct any problems or offer alternative resolutions. You will find that we truly want to make you happy and even if a problem is not directly our fault we will make all reasonable efforts to find an agreeable resolution.
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