| Shipping:
All items will be shipped within 3
business days upon payment receipt. Shipping Labels will be printed
directly from Paypal. Buyer to ensure address in Paypal is accurate.
Delivery time will be:
approx. 7 - 18 business days to most
US/UK/AU destinations.
Canada 7-21 working days
Brazil / South America may take up to
6-8 weeks due to strict Custom Inspection
France/ Spain/Germany/Eastern Eur may
take up to 6-8 weeks due to strict Custom Inspection
This information is provided by the
carrier and excludes weekends and bank holidays. Note that delivery
times may vary, particularly during peak periods. All items will be
dispatched from our warehouse in China or Hong Kong directly. We
will ship worldwide EXCEPT Italy, Malta, Portugal Brazil,Nigeria,
Vietnam, Indonesia, India, Malaysia, Philippines, Thailand, Due to
Custom restrictions, we do not ship lighters to United States, laser
pointer to Australia, and Germany.
Shipping and handling (S&H) charges
are fixed per item (each auction is considered 1 item); any variable
quantity purchase listing such as an eBay Store listing, shipping
rate is calculated based on the quantity purchased. This applies
even if the items are sent in the same package. Please factor in the
S&H charges before you place your bid.
*Optional shipping insurance is
offered (for both domestic and international buyers). We are not
responsible for uninsured items lost in transit.
Payment:
We accept Paypal only. Paypal payment
please send to
diamondcctv@gmail.com,
TT / Direct Deposits is required for
payments of value above US$500. We will email the Buyer the
instructions and our bank details.
A winning notification email from eBay
will be emailed to you when the auction ends, or upon BUY-IT-NOW.
Follow the instructions and click on the payment link to pay via
Paypal.
A payment notification email from
Paypal with the purchase details will be sent to you.
Terms:
*The photos are just for illustration
purposes only.
*No sales tax is required.
*Please be advised that the Customs
Department of your country could impose duty or sales tax on your
ordered item when it enters your country. However, based on our
experience, it seldom happens to small lot orders like ours. Do find
out the local regulations and the maximum value of import for
duty exemption. We would appreciate your understanding that we
cannot be responsible for any tax or duty charged by custom on the
purchase.
*Return Policy:
Defective/ Wrong Items - within the
warranty period, Non-Defective Merchandise (20% restocking fee will
be charged) - within 14 days of receipt
*If you would like to return your
product(s) for repair / replacement / refund, please kindly contact
our customer service representatives via email for an authorized RMA
number. Your returned product(s) will not be processed without a
completed RMA.
*Warranty period: Default 90 days
warranty (starting from the dispatch date) for all products, unless
specified on the specific item pages.
*Returns made for non-defective
merchandise will be charged a 20% restocking fee.
*Buyers are responsible for the
returning shipping costs under any circumstances.
*Please DO NOT Use the "Ask seller a
question" button. If, for any reason you are not satisfied with your
purchase, please contact us at caoshengl@gmail.com to resolve any
issues there before leaving feedback. We will reply you ASAP, if no
response for you within 48 hours, please check the spam in your mail
box. Or you can contact us via Skype, our Skype_id: anran-elec . All
emails involving complicated issues/ dispute should provide together
a telephone number or MSN ID for fast and effective communication /
resolution. We strive to resolve all matters in the shortest
possible time Attention Intellectual Property Rights Owner.
*We endeavor to source genuine
products from our suppliers. However, if you do feel that our
products may infringe your trademark, patent or other intellectual
property rights, please send e-mail to caoshengl@gmail.com. We will
respond to you and address your issue immediately.
FEEDBACK / DSR POLICY :
If you are pleased with our services,
we would appreciate a positive feedback from you, and we have set
the eBay settings to automatically leave a positive for you in
return.
If you do not wish to receive any
feedback from us (so others will not know what you've bought),
simply do not leave us any feedback. However, there could also be
numerous instances a Buyer faces frustration. It could be from
non-understanding of user manual, wrong item sent, human error, or
other matters beyond our control. In such instances do contact us.
We will do our best to rectify the situation. Unfair negative
feedback against us will be reported to eBay. This applies to all
purchase terms Buyer had agreed for and when such issues could have
been resolved via the agreed resolution method stated in auction
page.
DSR Ratings - Shipping Time from
overseas is expected to take longer. The "Shipping Time" here is
taken to mean the time 1) we ship out the item promptly upon payment
made and 2) if the item arrive as advertised (say, in 8, 10 or 14
working days depending on country)
Note: By bidding
on our auctions, Buyer agrees to the Payment, Shipping, Feedback &
Returns-RMA terms above. |