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Grove of the Ancients is an alternative religion, most commonly referred to as pagan, marketplace. We have been in business for over a year. We offer high quality items that are geared toward the pagan community. It is owned and operated by Cearc McCoel, Greymane Silverwolf, and Cainwyne Haef Kemelis. We began the store as a hobby and it quickly became a passion to offer these items to the community. We happily work with EBay Giving Works and donate a portion of our sales to various charities.
Customer Service: We strive to make every transaction that happens in the Grove a wonderful experience. If at any time you are not completely satisfied let us know and we will fix the problem immediately.
Handling Time: We ship daily with the exception of Saturday, Sunday, and USHolidays. Orders are processed either on the day the it occurs or within two days of purchase.
Returns: We want you to be happy with your purchase. You're welcome to return an item within seven days in the same condition you received it--just let us know you're returning it. Refunds will be processed through Paypal directly.
Combining Shipping: You are welcome to wait to pay, and to combine multiple items for shipping.
U.S. Shipping: Shipping to addresses in the United States will be a flat rate or calculated based on weight. The listing of each item will say how shipping is determined.
International Shipping: Shipping to addresses outside the United States will be by United States Postal Service First Class International, Priority Mail, or by UPS. Packages shipped using USPS First Class International DO NOT come with a tracking number and vary on how long it will take to reach the destination. It can take close to a month for delivery. First Class International is the least expensive option. Priority Mail, while more expensive, the package will have a tracking number and a faster delivery time. All payments must be made in US funds.
Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up -- do not confuse them for additional shipping charges. And please do not ask us to mark merchandise values below value or mark items as "gifts"--U.S. and International government regulations prohibit such behavior. |