Shipping and Handling Charge
All of our auctions include a handling charge. That is why we refer to "shipping and handling". We use the handling charge to cover our shipping department costs, both labor and packaging materials, boxes, tape, filler and labels, as well as fuel surcharge charges.
There are substantial savings on shipping, handling and insurance costs for multiple orders. See below |
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Notices
We use eBay's Auction Management program Selling Manager Pro. It will send you -
1. A confirmation of your purchase with the invoice and a PayPal link.
2. Reminders until your funds are received.
2. A confirmation of the receipt of your funds.
3. A shipping notice when the item leaves our warehouse.
Finally. positive feedback is left automatically once a week for any member who has paid and who has left positive feedback for us. |
Delivery
We ship from several different locations. We have warehousing in Long Island, Ohio, Illinois, Montana, in Hong Kong, our shop in Saskatchewan, Canada and we have a factory in China. We ship from all locations.
This cameras is MOST likely in stock. Very occasionally we are temporarily out of stock.
The camera is sent to you by International Registered Air Mail direct from our factory in China.
Everything should be delivered within 14-17 days. |
International Registered Air Mail
We ship by International Registered Air Mail, our shipments do not require a broker, They arrive right to your door. We guarantee you will have no customs fees or duties to pay.
North American Orders
Buyers usually experience a 9-13 day delivery period from date of shipping, depending on State/Province/Territory.
All other Countries
We ship to every country in the world. Please email us for shipping information to your country if you live outside of North America. |
Ultra FAST DELIVERY Service AVAILABLE for this item!
We are able to FedEx or EMS courier ship this item for an ADDITIONAL shipping charge of $28.00. Please add that amount to your payment, and send us a separate email telling us that is what you want and that that you have paid us to have Ultra FAST delivery |
Ultra FAST DELIVERY Service AVAILABLE for order $400 or more!
We are able to FedEx or EMS courier orders totaling $400 or more in a 4-6 day delivery period for no extra charge however there is no reduction of shipping, handling and insurance costs for multiple orders under this option. Please advise us by email of your desire to have ultra FAST delivery |
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Shipping Location
We ship from seven different locations. We have warehousing in the States (Illinois, Ohio and New York), Hong Kong, our shop in Saskatchewan, Canada, and we have a factory in China. We ship directly to you from all seven locations.
The cameras, capture cards, small cables, some power adaptors and USB capture devices are shipped to you by International Registered Air Mail from our factory in China. The 25 foot and larger and heavier cables with power adaptors are usually shipped to from our US warehouse.
You should count on us shipping this item within 3-6 working days of your payment arriving. Often we will be faster. |
Insurance
All shipments MUST be insured. This policy prevents disappointment. Our insurance includes the cost of the outgoing shipping cost of the item, so you are FULLY covered.
You are protected, for not only the value of the item, but also for the shipping cost that you have paid to have the item shipped to you.
If the item is lost or damaged in transit, we handle all of the claim work from our end. All Freight Claims must be settled with Freight Carrier before issuing refunds. |
Canadian Buyers and Taxes
All Canadian Sales are subject to GST and PST taxes.
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Tracking Information
We can send you tracking numbers AFTER you have received our shipping notice. Please be patient with us as we tend to attend to phone calls and technical issues first. If we neglect to respond within 24 hours to your tracking number request, please send us a "Friendly Reminder"
International Registered Air Mail Service tracking shows up 2-3 days after "ship date" and "delivery date". It does not give you progress tracking. |
General Information
There is no local pickup available for this auction and no third party shipping carrier can be used.
We ship to every country. Email us BEFORE bidding if you are outside the North American continent. We will send you a quote for shipping costs. Sorry, no international personal checks at this time.
We automatically re-list the item if we have not received payment within 10 days.
We reserve the right to cancel zero rated or negatively rated bidders. If you have a zero rating, please email us before bidding.
Please do not bid unless you FULLY INTEND to purchase this product. We file for an eBay strike against all non-paying bidders and leave negative feedback. |
Contacting Us
We go the extra mile to help you. We are always checking our email, sales@duncansonline.ca pretty well 20 hours a day. (We take weekends off!) Try us out! You might be very pleasantly surprised. Better yet, phone us 1-202-580-8696. (24 hour voice messaging)
Voice Over Internet Communication from Skype.com
You can Skype us at DuncansOnline
BEST WAY TO CONTACT US: Email or we will phone you.
Email us your number and a suitable time to call. |
About Me
Please check our eBay "About Me" page for more information about us and the latest news we have to share with you. Click here to go to our "About Me" page! |
Feedback:
Click here to read our "Complete" FeedBack policyhttp://stores.ebay.ca/Duncans-Online/FeedBack-Info.html
Your business is very important to us. And our reputation is VERY IMPORTANT to us. This is our living!!
If you have any problems whatsoever, please email us right away at sales@duncansonline.ca or call us at 1-306-789-3063. You WILL NOT BELIEVE how fast we work to solve your problems or issues!!
We value our customers so that if you have a problem we are extremely eager to help. We GUARANTEE to leave you POSITIVE FEEDBACK as long as you leave positive feedback too (including comments) and we guarantee to fix ANY problem 110% to your satisfaction.
Finally. positive feedback is left automatically once a week for any member who has paid and who has left positive feedback for us. |
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We are looking for Resellers - anyone can try!!
Want to Retail Security Cameras? Need Quantities?
We sell Cameras in Wholesale Lots in our eBay Store.
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Full Description of Warranty and Guaranteed Satisfaction Policy
100% Satisfaction Guaranteed - No Questions asked!
You have three days from the receipt of your item to contact us and arrange a return for a store merchandise credit. Here are the details.
You must email us for a Return Authorization Number.
Parcel must be packed properly, and labeled correctly. We will send you detailed labeling and shipping instructions with your return authorization number.
Upon proper receipt of the returned item, we will issue you a credit voucher which can be used towards any of our present or future eBay auctions.
You are responsible for the return shipping costs, and insurance.
Your outgoing shipping and handling costs that brought the item to you are not covered under this guarantee. |
Extended One Year Warranty
This item comes with a 1 year replacement warranty. If the item becomes defective, contact us within the warranty period and we will replace the item with an item of equal or greater functionality. This is subject to non abuse.
Customers must return items at his/her own cost and must obtain an RMA (Return Merchandise Authorization Number) from us. The words "return for warranty repair" and the RMA number must be clearly marked on the outside of the package.. |
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Please mail me with any question
you may have on anything
that is mentioned in
this auction.
Thanks for taking the time to read our auction to
the end and "Happy Bidding" everyone! - John Duncan
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