Description

The Marware Game Grip offers maximum versatility in gaming for the iPhone 3G and iPod touch 2G. In addition to a radically comfortable handheld game controller, you also get two high-grade silicone skins that make great stand-alone carrying solutions for your iPhone 3G and iPod touch 2G. Silicone handle-grips on the controller provide comfort for longer gaming sessions, and a unique cord management solution allows you to use your headphones and charging cable while you play. The Game Grip also supports an optional, removable battery pack solution from Marware (sold separately) that can give you added power while gaming. Simply slide the battery pack onto the back of the Game Grip, attach the cable, and you won't even know it's there. Two silicone skins, a game controller with interchangeable silicone grips, cord management, and an optional battery pack solution-the Game Grip is the smartest answer to your portable gaming needs.

Features

Store Policy

All orders RECEIVED & PAID before 12:00 PM Monday through Friday (PST) will be shipped the same business day, all orders received after this time will be shipped the following business day.

Shipping

iGearUSA.com normally ships in-stock orders on the same day or the next business day after cleared payment received. We do not ship on weekends or holidays. Some items might be shipped in bulk package in order to keep our prices low.

Tracking Your Order

When your shipment is confirmed, you will receive a shipment confirmation e-mail.

Domestic Orders

• Items will be ship via USPS First Class Mail or Parcel Post
• Orders over $80.00 will be ship via USPS Priority Mail with Signature Confirmation
• Transit time is approximately 4-9 business days

International Orders

Items will be ship via Airmail. Transit time is approximately 9-19 business days

Order Processing Time

iGearUSA.com requires up to 2 business days to process your order. If you're paying by e-check using PayPal, your payment may be on hold for up to 9 business days, your order cannot be processed until the payment is cleared through PayPal, you will be notified about the hold.

Shipping Address Requirements

Your shipping address must match your credit card billing address or PayPal confirmed address. For your protection, we are unable to ship to alternate addresses. We are also unable to change the address after payment. Sorry, No Exceptions.

Accepted Payment Methods

iGearUSA.com accepts online payments through PayPal. You may pay via VISA, MasterCard, American Express, Discover and PayPal through the safe and secure online checkout system via Paypal.

Immediate payment required

If payment is not made within 7 days after auction closing, our automated system will cancel the sale and file an Unpaid Item Dispute on eBay. If you need assistance submitting your payment, please contact customer service at info@igearusa.com

Payment Requirements

Your shipping address must match your credit card billing address or PayPal confirmed address. For your protection, we are unable to ship to alternate addresses. Sorry, no exceptions.

Safe and Secure Payments

Security and your privacy is our number one priority. We use PayPal as our online payment processor; all online transactions are sent through PayPal's secure server and encrypted with 128-bit technology. (Please refer to PayPal's website for more security information, and how they handle the payment).

Contact us via the eBay Messaging System

E-mail us; please click the 'Ask Seller a Question' link at the top of the eBay listing.

Customer Service Hours: Monday-Friday 10:00am-5:00pm PST. Please allow 6 - 48 hours for an e-mail reply.

Feedback Policy

Your satisfaction is important to us. If you have questions regarding your order, or if you feel that you have a problem with your order, please contact us for a resolution before leaving feedback. If you leave a negative feedback, we must consider the sale final. We appreciate the opportunity to have a fair transaction. We'll automatically leave you a positive feedback after receiving your positive feedback. Please leave us a positive feedback after receiving your order if you are satisfied with it.

Return & Exchange Policy

Returns and Exchanges must be made within 7 days of receiving the item. Please contact us as soon as possible to resolve any return issue as this is a time sensitive matter.

Refunds are only accepted for defective items, or due to an error on our part. We will honor the return of a defective item within 30 days of the order date. Returns that are due to customer error, or buyer’s remorse are subject to a 20% restocking fee. In these cases the shipping and handling costs will not be refunded. Note: Refunds and exchanges will only be processed within 30 days of your purchase. Orders will NOT be processed with out an RMA number.

All returns must be pre-approved by Emailing to our RMA Department (Return Merchandise Authorization). To accomplish this, please provide the buyer's Ebay ID and item number and a description of the issue. Not providing the detailed information requested will delay the returns process.

Once your request has been received, you will be contacted within 5 business days with an RMA number and instructions for sending back the item(s). The RMA number, once provided, is valid for 2 weeks only. You must re-package any item(s) being returned as it was delivered to you, with all components, materials and documentation. Please write the RMA number on the outside of the box.

We will ship the replacement once we have received and processed the returned item(s). If you request for a refund, we will notify you via Email of your refund once we have received and processed the returned item(s). All refunds will be limited to and based on the CURRENT price of the item minus any restocking fees.

All shipping costs are non-refundable. Customers are responsible for return shipping back to iGearUSA.com. By initiating the RMA process customers agrees to all decisions by the iGearUSA.com RMA Department and all decisions are final. Please allow up to 2 billing cycles for your credit to be posted to your account.

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