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Checkout & Payment Information
We accept all major credit cards through Paypal.
After you fill in your shipping information, the Kyozou checkout will take you to PayPal’s secure website to make payment. After payment is completed PayPal will automatically send you back to our checkout system.
Kyozou will not collect any passwords or credit card information from you!
Our checkout process is designed to communicate with the merchant to confirm that payment has been made and cleared. This is the only method that guarantees your payment will be recognized on our checkout system. At no time is the merchant providing Kyozou with any passwords or credit card information.
We accept payment transactions via the Kyozou checkout only!
The winning bidder must make payment arrangements within 3 days.
Going through the Kyozou checkout will create an order for your item and is considered making arrangements for payment. Payment must be received within 7 days. If payment has not been received within 7 days of auction close, an unpaid item dispute will be opened.

Return policy
It is most important to us that you are fully satisfied with your purchase.
We understand that when you buy a product online it may not be exactly as you expected. Therefore if for some reason you are not completely satisfied with your purchase, you may return your item within 14 days of receipt and we will issue a full refund in the same form as we have received payment, excluding the shipping and insurance charges.
If your order included the free shipping option, your refund will be less our original shipping costs.
Masse’te Jewelry is unable to accept any returned merchandise that has been visibly worn, scuffed or altered in any way.
We do not accept returns for customized or special orders unless otherwise noted.
When returning an item you must contact us first. We will then send you a return authorization number, and further instructions.
Packages without an authorization number will not be accepted.
Note: Because our jewellery is handmade, items may vary slightly from the actual picture shown.
Also keep in mind that some items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.
Please contact us immediately if there are any issues with your purchase and avoid all unnecessary feedback.
Customizing and Special orders
Many of our products can be customized to your specifications. Kindly contact us and we will be happy to discuss your options.
If you are looking for something and don’t see it listed on our site, just let us know what it is that you are looking for and we’ll try our best to acquire it for you
Privacy Policy
All of the personal data we receive is kept private and confidential. We assure you that we will not share or sell your personal information in any way.
Security
We use the latest technology to ensure secure transaction processing.
Contact Us
All Inquiries Are Welcome!
We would love to hear from you and assist you in answering any questions you may have about our products, product sizing, purchases, or any other concerns or comments you may have about Masse’te Jewelry. You can message us using the ebay messaging service, or use one of the following methods listed below to contact us.
Our Business hours are: Monday thru Friday: 10am to 5pm EST (EDT) Saturdays, Sundays: Closed Holidays: Closed
massete@rogers.com
Thank you for shopping at our eBay store.

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