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Shipping and handling | To | Service | Estimated delivery* |
|---|---|---|---|
Free shipping | United States | Standard Flat Rate Shipping Service | Varies Seller ships within 2 day after receiving cleared payment - opens in a new window or tab. |
Domestic handling time | Estimated sales tax |
|---|---|
Will usually ship within 2 business days of receiving cleared payment - opens in a new window or tab. | Seller charges sales tax for items shipped to: CA (8.75%). |
Item must be returned within | Refund will be given as | Return policy details |
3 days after the buyer receives it | Exchange | We accept returns only under certain circumstances: a) if there is a major manufacturers defect, or major shipping damage. b) is confirmed by sending in pictures of the damage with the complaint. c) the complaint with pictures are submitted within 3 days of receiving the item. We reserve the right to either send replacement or refund your money at our discretion after we received the damaged guitar back.
We do not accept returns for a replacement or refund for the following reasons: Minor flaws in cosmetics, minor repair work or need for adjustment to the strings.
Buyer’s remorse returns: Request for a RMA needs to be made within 3 days of receiving & payment of a 20 % restocking fee and you will be responsible for paying for the shipping back to us. |
| The seller is responsible for return shipping costs. |
| Payment method | Preferred / Accepted | |
|---|---|---|
![]() | Accepted | |
Visa/MasterCard | Accepted |