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Smart
Farmer, LLC. will accept returns on all products in NEW condition
within 15 days of the delivery date, minus original shipping and
handling fees, return shipping, and a 25% restocking fee.
All
exchanged and returned merchandise must be in original factory
condition, including all packaging materials, inserts and manuals, and
all accessories. Please do not tape or write anything on the item or
the package. We will charge you for replacement of damaged, altered,
missing, contents or cartons. We reserve the right to refuse any such
returns.
Please
pack the products into their original box with plenty of packing
material and place the original box in a shipping box and tape
securely, and mark with the return address provided to you from our
customer service representative. Make sure to ship your product back
insured and with tracking. We are not responsible if your package is
lost in transit.
Please allow approximately 5 business days for your return to be processed once it has arrived at our warehouse.
No goods will be accepted for exchange or return without authorization. Call 865-761-0020 or e-mail sales@thesmartfarmer.com |