7 days after the buyer receives it | All returns must be authorized by Cricket's Den, LLC. Return request for non-defective items are evaluated on a case-by-case basis and a buyer may be charged a restocking fee. Any buyer requesting to return an item will be given the amount of any restocking fees for his/her consideration before the request is processed. We will issue full refunds (including shipping) and pay for return shipping on defective items (items subject to inspection by Cricket's Den and/or product manufacturer to determine validity of defective claim). Defective items are not subject to a restocking fee. Return request must be made within 7 business days of receipt of the product. |